Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Gemini for healthcare serves as a governed AI agent solution tailored for various entities within the healthcare sector, including health systems, medical groups, health plans, payers, and technology teams. It is designed with reusable healthcare capabilities and secure connectors, enabling it to manage clinical, financial, and administrative processes across current EHR, claims, coverage, and enterprise systems. The platform is capable of performing a variety of tasks such as compiling patient records, organizing appointments, preparing materials for prior-authorization and appeals, assessing requests in line with plan policies, and clarifying benefits along with estimated costs derived from plan documents. Organizations are empowered to customize these skills to align with their specific rules and workflows while maintaining source-system permissions and ensuring that EHR connections are read-only to safeguard data integrity. Additional features include comprehensive audit logs, references to underlying records and policies, and options for selecting models to facilitate governed agent workflows. Rather than functioning as a standalone healthcare application, it is currently available as a preview on Google Cloud, indicating a strategic approach to integrating AI into healthcare operations. This innovative solution aims to enhance efficiency and streamline processes within the healthcare ecosystem, paving the way for more effective patient care and management.
Description
SurgyFrontdesk is an AI-driven voice assistant designed for hospitals, facilitating both incoming and outgoing patient calls via the hospital’s current PBX system. It effectively manages a range of tasks, such as addressing frequently asked questions, booking, confirming, rescheduling, or canceling appointments, gathering patient registration information, and organizing reminders and follow-ups. After a patient's visit, it can also deliver prescriptions, bills, and reports through WhatsApp or SMS. This system enhances the existing call center without replacing it by directing calls that require human intervention to the appropriate staff. Additionally, it integrates with SurgyCRM, enabling follow-up actions to initiate AI calls or WhatsApp messages while documenting outcomes in patient records. SurgyFrontdesk is ideal for healthcare facilities looking to streamline repetitive patient interactions and appointment processes, thereby freeing up staff to focus on more complex conversations that necessitate human insight. By automating these tasks, it contributes to improved operational efficiency in healthcare communication.
API Access
Has API
No
API Access
Has API
No
Integrations
Alteryx
Yes
Google Workspace
Yes
Infinitus
Yes
Keragon
Yes
Microsoft 365
Yes
Oracle Health
Yes
ServiceNow
Yes
Suki
Yes
SurgyCRM
No
SurgyOne
No
Integrations
Alteryx
No
Google Workspace
No
Infinitus
No
Keragon
No
Microsoft 365
No
Oracle Health
No
ServiceNow
No
Suki
No
SurgyCRM
Yes
SurgyOne
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Usage-based pricing: $0.05–$0.08 per minute of AI voice call time, depending on call volume. Contact us for a quote.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Founded
1998
Country
United States
Website
cloud.google.com/gemini/healthcare
Vendor Details
Company Name
Surgy Innovation Labs
Founded
2020
Country
India
Website
surgy.health/products/surgy-frontdesk
Product Features
Product Features
Alternatives
No Alternatives