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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Seamlessly gather and distribute video content from your community at any time and from any location. Learn how over 100 organizations are utilizing our Video Relationship Management software to enhance engagement like never before. Accelerate your revenue growth with our newly developed pre-set video requests, activation playbooks, and strategies for content use. This platform simplifies the process of video creation, making it both scalable and cost-effective. It allows for straightforward management and distribution of video content to your audience. Additionally, it fosters collaboration among customers and employees, reinforcing human connections one video and one community at a time. Based on our extensive experience with associations, we will guide you in utilizing member videos to boost engagement and generate additional revenue. From marketing to internal communications and advocacy efforts, organizations are leveraging Gather Voices to tap into the potential of video, effectively engaging their audiences and achieving impactful outcomes. With this innovative approach, you can transform how your community interacts and connects, ensuring that every video shared strengthens those vital relationships.

Description

RecRam is an innovative platform utilizing artificial intelligence to improve customer service and streamline feedback collection by leveraging video and voice technologies. Customers have the ability to document and share their experiences, showcase product usage, and report technical difficulties through engaging video responses, which removes the necessity for lengthy interviews or in-person assessments. The platform features browser-based recording capabilities, support for multiple cameras, voice recording, screenshot functionality, and file uploads, which ensure thorough documentation of issues. Additionally, RecRam's AI-driven analysis automatically transcribes, summarizes, and identifies critical insights from video responses, including sentiment analysis that gauges customer feelings. Businesses can enhance their websites with personalized video-enabled survey buttons and pop-ups, making it easier to gather feedback from visitors. The platform seamlessly integrates with existing systems via RESTful API, webhooks, and Zapier, while maintaining a strong commitment to data protection through GDPR compliance and SSL/TLS encryption. This comprehensive approach not only facilitates effective communication between businesses and customers but also fosters a more engaging and responsive customer experience overall.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon S3
Blackbaud Luminate Online
Brightcove
Google Cloud Platform
Intercom
Salesforce
ServiceNow
Wistia
Zapier
Zendesk

Integrations

Amazon S3
Blackbaud Luminate Online
Brightcove
Google Cloud Platform
Intercom
Salesforce
ServiceNow
Wistia
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$65 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Gather Voices

Founded

2017

Country

United States

Website

www.gathervoices.co

Vendor Details

Company Name

RecRam

Founded

2022

Country

Turkey

Website

recram.com

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

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