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Description
Streamline operations, enhance employee productivity, and cater to customer preferences with a tailored experience powered by GRUBBRR’s self-service kiosks. These kiosks empower guests to explore menus, personalize their orders, and confirm transactions independently. Consequently, your business can focus more on generating sales rather than addressing errors. The implementation of self-order kiosks accelerates service, ensures order precision, and elevates customer satisfaction. By enhancing the customer journey while expanding your business capabilities, it creates a mutually beneficial scenario. Additionally, kiosks facilitate tipping for employees! Beyond the food industry, GRUBBRR also offers self-ordering systems for venues like stadiums, casinos, amusement parks, retail spaces, and micro-markets. Our solutions are designed to support diverse sectors, aiding businesses in their growth endeavors. The intuitive nature of GRUBBRR's self-service kiosks significantly enhances the overall experience for both patrons and staff alike. With such versatile applications, adopting these kiosks could revolutionize how industries manage customer interactions and service efficiency.
Description
There’s no need for any installation or ongoing maintenance; all that is required is a web browser and internet connectivity. You can personalize various settings such as reasons for visits, queue management, locations, custom fields, languages for kiosks, and more. These self-service kiosks are compatible with PCs, mobile tablets, or iPads, making them ideal for lobbies that lack a receptionist. A standout feature named ExpressLobby™ is part of LobbyCentral, enabling customers to check in using just their mobile devices without any physical contact. By completing an online form, customers can request a call regarding their inquiries or issues, thus avoiding the annoyance of lengthy hold times. Additionally, customers have the option to schedule appointments online by choosing from a list of available dates and times. With the use of ExpressLobby, customers can efficiently check in without needing to physically enter your establishment, streamlining the whole process. This innovative approach not only enhances customer experience but also reduces congestion in lobby areas.
API Access
Has API
API Access
Has API
Integrations
Flipdish
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$70 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
GRUBBRR
Country
United States
Website
grubbrr.com/products/self-ordering-kiosk-machine/
Vendor Details
Company Name
Fuhr Software
Founded
2004
Country
United States
Website
www.thinkfsi.com
Product Features
Kiosk
Activity Reservations
Digital Signature
License Management
Onsite Printing
Remote Access
Secure Browsing
Ticket / Order Fulfillment
Touch Screen
Usage Reporting
Virtual Keyboard
Wireless Internet Access
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management