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Average Ratings 0 Ratings

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ease
features
design
support

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Description

GPT-5.4 is a next-generation AI model created by OpenAI to assist professionals with advanced knowledge work and software development tasks. It brings together major improvements in reasoning, coding, and automated workflows to deliver more capable and reliable results. The model can analyze large datasets, generate detailed reports, create presentations, and assist with spreadsheet modeling. GPT-5.4 also supports complex coding tasks and can help developers build, test, and debug software more efficiently. One of its key advancements is the ability to use tools and interact with software environments to complete multi-step processes. The model supports very large context windows, allowing it to analyze long documents and maintain context across extended conversations. GPT-5.4 also improves web research capabilities by searching and synthesizing information from multiple sources more effectively. Enhanced accuracy reduces hallucinations and helps produce more reliable responses for professional use. The model is available through ChatGPT, developer APIs, and coding environments such as Codex. By combining reasoning, tool usage, and large-scale context understanding, GPT-5.4 enables users to automate complex workflows and produce high-quality outputs.

Description

Salesforce Koa represents the company's inaugural CRM reasoning model tailored for Agentforce, developed using NVIDIA Nemotron and enhanced by 27 years of accumulated Salesforce CRM expertise to navigate intricate, multi-step tasks in enterprise environments. Rooted in nearly three decades of CRM application experience, it has undergone additional training on a unique synthetic dataset that reflects authentic business processes, workflows, and operational regulations. The scenarios employed during training are designed to replicate the reasoning, tool utilization, and decision-making processes that Agentforce agents engage in throughout the customer journey, which includes activities like lead generation, opportunity qualification, and service case resolution, applicable across over 14 different sectors. Koa is specifically crafted for precise CRM functions and is assessed using Salesforce CRM Bench, incorporating genuine workflows such as opportunity updates, case routing, and follow-up scheduling. According to Salesforce, Koa achieves an 11% increase in accuracy for selecting appropriate actions and recalls customer context with a reliability that is 2.1 times greater than previous models. This innovative approach not only enhances efficiency but also significantly improves the overall customer experience across the board.

API Access

Has API

API Access

Has API

Screenshots View All

No images available

Screenshots View All

Integrations

Augment Code
Azure OpenAI Service
CSS
ChatGPT Atlas
ChatGPT Enterprise
ChatGPT for Clinicians
Claw Code
Flowise
GPT-5.4 mini
Ghost
Google Drive
Hermes Agent
JetBrains Junie
Kineto by JetBrains
Microsoft Foundry Models
Perplexity Computer
PrivatClaw
Salesforce Agentforce
SimpleClaw
SpawnHQ

Integrations

Augment Code
Azure OpenAI Service
CSS
ChatGPT Atlas
ChatGPT Enterprise
ChatGPT for Clinicians
Claw Code
Flowise
GPT-5.4 mini
Ghost
Google Drive
Hermes Agent
JetBrains Junie
Kineto by JetBrains
Microsoft Foundry Models
Perplexity Computer
PrivatClaw
Salesforce Agentforce
SimpleClaw
SpawnHQ

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

OpenAI

Founded

2015

Country

United States

Website

openai.com

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/agentforce/koa/

Product Features

Alternatives

GPT-5.5 Reviews

GPT-5.5

OpenAI

Alternatives

Grok 4.3 Reviews

Grok 4.3

SpaceXAI
Nemotron 3 Reviews

Nemotron 3

NVIDIA