Sharetec
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Average Ratings 1 Rating
Description
FusionDMS is a comprehensive software solution designed specifically for managing disputes within community banks and credit unions. It effectively consolidates the processes of intake and case tracking for various dispute types, including debit and credit card issues, ACH transactions, ATM disputes, checks, and remittance transfers. With this tool, staff members can efficiently route cases, keep track of their status, adhere to Regulation E deadlines and alerts, document their investigative processes, and ensure a thorough audit trail is maintained. The platform facilitates workflows for chargebacks, representments, and arbitration, enhancing the overall efficiency of dispute management. One notable feature is the Chargeback Intercept, which allows merchants to examine card disputes that qualify and provide a credit before a formal chargeback is initiated. FusionDMS seamlessly collaborates with third-party investigators and can integrate with core systems from notable financial technology companies such as Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions have the flexibility to deploy the software on their own servers or utilize FIntegrate’s environment hosted on AWS. Additionally, FusionDMS meticulously tracks disputes from their initial intake all the way through to resolution, ensuring a smooth and transparent process for all parties involved. By implementing this software, financial institutions can significantly improve their dispute resolution capabilities and enhance customer satisfaction.
Description
At Sharetec, our mission is to develop core processing solutions that prioritize intelligence and simplicity. Our scalable system caters to credit unions of all sizes, featuring a user-friendly interface that minimizes training requirements and daily support needs. Most crucially, we focus on ensuring exceptional ROI and reduced ownership costs, allowing you to embrace innovative technology without compromising your financial health. While terms like graphical interfaces, open systems, and flexibility are often just industry jargon, they come to life through our dedicated partnership. Our team of seasoned experts possesses not only technical knowledge but also a deep understanding of the credit union industry, which drives our commitment to your success. With Sharetec’s eServices, we empower you to utilize cutting-edge technology, enhancing your member interactions beyond traditional credit union boundaries. As a result, your members will enjoy the advantages of remote account access and streamlined paperless systems, significantly improving their overall experience. This holistic approach ensures that both your organization and members thrive in an increasingly digital landscape.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Finastra
No
Fiserv
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Vendor Details
Company Name
FIntegrate Technology
Founded
2009
Country
United States
Website
fintegratetech.com
Vendor Details
Company Name
Sharetec
Country
United States
Website
www.sharetec.com
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No