Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FusionDMS is a comprehensive software solution designed specifically for managing disputes within community banks and credit unions. It effectively consolidates the processes of intake and case tracking for various dispute types, including debit and credit card issues, ACH transactions, ATM disputes, checks, and remittance transfers. With this tool, staff members can efficiently route cases, keep track of their status, adhere to Regulation E deadlines and alerts, document their investigative processes, and ensure a thorough audit trail is maintained. The platform facilitates workflows for chargebacks, representments, and arbitration, enhancing the overall efficiency of dispute management. One notable feature is the Chargeback Intercept, which allows merchants to examine card disputes that qualify and provide a credit before a formal chargeback is initiated. FusionDMS seamlessly collaborates with third-party investigators and can integrate with core systems from notable financial technology companies such as Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions have the flexibility to deploy the software on their own servers or utilize FIntegrate’s environment hosted on AWS. Additionally, FusionDMS meticulously tracks disputes from their initial intake all the way through to resolution, ensuring a smooth and transparent process for all parties involved. By implementing this software, financial institutions can significantly improve their dispute resolution capabilities and enhance customer satisfaction.
Description
PayX stands out as the most comprehensive software for processing transactions globally, accommodating multiple agents, channels, currencies, and languages to address the expanding needs of the financial industry, which includes banks, money transfer operators (MTOs), small and medium enterprises (SMEs), and various remittance firms. This advanced online remittance system comprehensively addresses every stage of a standard remittance transaction. PayX is tailored to support various business models within money services businesses (MSBs) and MTO operations, catering to clients and customers around the globe. The platform effectively encompasses a broad range of users and stakeholders, such as senders, agents, compliance personnel, and accounting professionals. Its extensive features and dependable support facilitate the efficient processing of essential financial transactions for businesses. The software has achieved a genuine international presence, with thousands of users situated across Europe, the Americas, Africa, the Middle East, and the Asia Pacific region, adopted by leading banks, enterprises, and money transfer companies, thus reinforcing its position as a trusted solution in the financial sector. Additionally, PayX's ability to adapt to various regulatory environments further enhances its appeal to diverse markets.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Finastra
No
Fiserv
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FIntegrate Technology
Founded
2009
Country
United States
Website
fintegratetech.com
Vendor Details
Company Name
HBS Technologies
Website
www.hbstech.co.uk/products/payx/
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No
Product Features
Banking
ATM Management
No
Compliance Tracking
Yes
Corporate Banking
Yes
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
Yes
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
Yes
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
Yes
Debit Card Support
No
Gift Card Management
No
Mobile Payments
Yes
Online Payments
No
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No