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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Swan Retail's Furniture Retail System (FRS) is a comprehensive, web-based retail management solution tailored for businesses in the furniture, flooring, bed & mattress, and appliance sectors. The system streamlines the entire retail process, covering everything from order placement to generating purchase orders, managing inventory, overseeing warehousing, and scheduling deliveries. Notable features include a mobile app for sales conducted both in-store and offsite, an order management system that records essential customer and product information while indicating delivery implications, and real-time inventory monitoring enhanced by optional barcode scanning. Additionally, it offers customer service functionalities such as detailed contact logs and complete purchase records, as well as an integrated ecommerce solution that connects online and physical store operations through a unified database. The system also provides advanced warehousing capabilities, including goods reception, bay management, transfers between locations, and processing returns. Furthermore, FRS facilitates delivery planning by displaying details such as items, weight, delivery drops, and cubic measurements, complete with visual capacity indicators, along with tools to manage multiple orders grouped in containers, ensuring efficient logistics and customer satisfaction.

Description

Built for showrooms where every shopper is worth a four-figure sale, Trakwell pairs AI-vision foot traffic counting with a CRM designed for furniture, mattress, appliance, jewelry and auto retailers. A traffic count alone doesn't tell you why sales were missed. Trakwell shows who walked in, which associate helped them, whether they bought, and what happened next. Managers get an accurate close rate, see which marketing drives real buyers, and have a follow-up list for everyone who left empty-handed. What's included: - Camera-based counting that filters out employees and treats a couple shopping together as a single opportunity - A visual up system (Photo Upboard) that rotates each new shopper to the next available associate - Automatic be-back records for shoppers who don't buy, ready for follow-up - Conversion rate, average sale and revenue per opportunity for every location and every salesperson, using your POS data - Goal tracking and coaching insights for the sales team - Connections to STORIS, Profitsystems, Furniture Wizard and Podium - Quarterly industry benchmarks drawn from more than 1,000 retailers Formerly DoorCounts, Trakwell has served over 2,000 businesses since 2014. Plans start at $150 per location each month.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

FROG No 
Furniture Wizard No 
HubSpot CRM No 
Lightspeed Retail No 
Podium DAW No 
RICS Software No 
STORIS No 
Salesforce No 
ServiceTitan No 
alwaysAI No 

Integrations

FROG Yes 
Furniture Wizard Yes 
HubSpot CRM Yes 
Lightspeed Retail Yes 
Podium DAW Yes 
RICS Software Yes 
STORIS Yes 
Salesforce Yes 
ServiceTitan Yes 
alwaysAI Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$150/month/location
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Swan Retail

Founded

2004

Country

United Kingdom

Website

www.swanretail.co.uk/furniture-retail-system/

Vendor Details

Company Name

Trakwell.ai

Country

United States

Website

trakwell.ai/

Product Features

Product Features

Computer Vision

Blob Detection & Analysis No 
Building Tools No 
Image Processing Yes 
Multiple Image Type Support No 
Reporting / Analytics Integration Yes 
Smart Camera Integration Yes 

People Counting

API Yes 
Anonymous Counting No 
Benchmarking Yes 
Car Counting Yes 
Conversion Tracking Yes 
Data Export Yes 
Events Statistics No 
Heatmaps No 
Mood/Age/Gender Recognition No 
Motion Detection Yes 
Reporting / Analytics Yes 
Retail Counting Yes 
Staff Exclusion Yes 
WiFi Tracking No 
Zone / Area Monitoring Yes 

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