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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fundamento serves as a voice automation platform powered by AI, tailored for lenders aiming to enhance borrower engagement throughout the loan journey. The system employs AI voice agents capable of managing intricate customer dialogues while ensuring compliance and delivering high-quality service on a large scale. By centralizing borrower interactions from both calls and chats, it offers a cohesive view of customer experiences and pinpoints areas of friction that may affect performance. Utilizing predictive analytics, Fundamento identifies early warning signs like payment difficulties or intentions to refinance, thereby facilitating proactive measures that can enhance repayment rates and bolster portfolio health. Furthermore, it maintains context across various stages of the loan lifecycle, allowing borrowers to avoid repeating information and fostering seamless, personalized interactions that boost resolution rates and overall customer satisfaction. This innovative approach not only streamlines communication but also strengthens the relationship between lenders and borrowers, creating a more efficient lending process.

Description

TrustEngine's Borrower Intelligence Platform empowers lenders to enhance the number of loan applications they receive, foster customer loyalty, and improve borrower retention rates. Additionally, this innovative solution streamlines the lending process, making it more efficient for both lenders and borrowers alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

BNTouch Mortgage CRM No 
ClosingCorp No 
Experience.com No 
HomeBinder No 
Homebot No 
Jungo Mortgage CRM No 
LodeStar No 
MortgageFlex No 
Sales Boomerang No 
Surefire CRM No 
TotalExpert No 
Unify CRM No 
Usherpa No 
Velma CRM No 

Integrations

BNTouch Mortgage CRM Yes 
ClosingCorp Yes 
Experience.com Yes 
HomeBinder Yes 
Homebot Yes 
Jungo Mortgage CRM Yes 
LodeStar Yes 
MortgageFlex Yes 
Sales Boomerang Yes 
Surefire CRM Yes 
TotalExpert Yes 
Unify CRM Yes 
Usherpa Yes 
Velma CRM Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Fundamento

Founded

2020

Country

United States

Website

fundamento.ai/

Vendor Details

Company Name

TrustEngine

Founded

2017

Country

United States

Website

trustengine.com

Product Features

Product Features

Loan Origination

Amortization Schedule No 
Audit Trail No 
Closing Documents No 
Compliance Management No 
Customer Database No 
Digital Signature No 
Document Management No 
Fee Management No 
Loan Processing No 
Online Application No 

Mortgage and Loans

Amortization Schedule No 
Client Database No 
Closing Documents No 
Commercial Mortgages No 
Contact Management No 
Credit Reporting No 
Customer Statements No 
Document Management No 
Electronic Applications No 
Government Loans Yes 
Loan Origination No 
Loan Servicing No 
Pipeline Management No 
Pre-Qualification No 
Refinance Management No 
Residential Mortgages No 

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