Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fundamento serves as a voice automation platform powered by AI, tailored for lenders aiming to enhance borrower engagement throughout the loan journey. The system employs AI voice agents capable of managing intricate customer dialogues while ensuring compliance and delivering high-quality service on a large scale. By centralizing borrower interactions from both calls and chats, it offers a cohesive view of customer experiences and pinpoints areas of friction that may affect performance. Utilizing predictive analytics, Fundamento identifies early warning signs like payment difficulties or intentions to refinance, thereby facilitating proactive measures that can enhance repayment rates and bolster portfolio health. Furthermore, it maintains context across various stages of the loan lifecycle, allowing borrowers to avoid repeating information and fostering seamless, personalized interactions that boost resolution rates and overall customer satisfaction. This innovative approach not only streamlines communication but also strengthens the relationship between lenders and borrowers, creating a more efficient lending process.
Description
TrustEngine's Borrower Intelligence Platform empowers lenders to enhance the number of loan applications they receive, foster customer loyalty, and improve borrower retention rates. Additionally, this innovative solution streamlines the lending process, making it more efficient for both lenders and borrowers alike.
API Access
Has API
No
API Access
Has API
No
Integrations
BNTouch Mortgage CRM
No
ClosingCorp
No
Experience.com
No
HomeBinder
No
Homebot
No
Jungo Mortgage CRM
No
LodeStar
No
MortgageFlex
No
Sales Boomerang
No
Surefire CRM
No
Integrations
BNTouch Mortgage CRM
Yes
ClosingCorp
Yes
Experience.com
Yes
HomeBinder
Yes
Homebot
Yes
Jungo Mortgage CRM
Yes
LodeStar
Yes
MortgageFlex
Yes
Sales Boomerang
Yes
Surefire CRM
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Fundamento
Founded
2020
Country
United States
Website
fundamento.ai/
Vendor Details
Company Name
TrustEngine
Founded
2017
Country
United States
Website
trustengine.com
Product Features
Product Features
Loan Origination
Amortization Schedule
No
Audit Trail
No
Closing Documents
No
Compliance Management
No
Customer Database
No
Digital Signature
No
Document Management
No
Fee Management
No
Loan Processing
No
Online Application
No
Mortgage and Loans
Amortization Schedule
No
Client Database
No
Closing Documents
No
Commercial Mortgages
No
Contact Management
No
Credit Reporting
No
Customer Statements
No
Document Management
No
Electronic Applications
No
Government Loans
Yes
Loan Origination
No
Loan Servicing
No
Pipeline Management
No
Pre-Qualification
No
Refinance Management
No
Residential Mortgages
No