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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FrontDesk AI operates as a virtual receptionist that facilitates patient appointment scheduling through phone and text, allowing patients to see wait times for smarter booking decisions. It's akin to providing patients with a "Disney Fastpass" for their doctor visits. Last year alone, Americans wasted over 2.1 billion minutes waiting on the phone to make medical appointments. By leveraging intelligent insights regarding different appointment types, patient profiles, and their appointment histories, FrontDesk AI empowers staff to effectively manage check-ins and adapt schedules as needed. Patients enjoy an experience similar to a Disney FastPass, complete with real-time updates on doctor availability and wait times, granting them greater control both ahead of their appointments and during their visits. This innovative approach not only enhances patient satisfaction but also streamlines the overall appointment process in medical practices.

Description

QueueCare operates as a cloud-based queue management system designed specifically for medical clinics and healthcare facilities. The reception area features a live display board with dedicated columns for each physician, facilitating smooth patient flow. Patients can easily check in by scanning a QR code, eliminating the need for any app installation. Any television equipped with a browser can serve as a waiting-room screen, announcing the next patient by name and room in either Arabic or English. Additionally, QueueCare includes the functionality to print numbered tickets, consolidates walk-ins and scheduled appointments on a single board, and provides insights into the average waiting time for each doctor. The system is designed with Arabic language support, accommodating right-to-left reading. Subscription to the Pro version costs $179 monthly when billed annually and offers a 30-day free trial, along with a live demonstration that requires no prior sign-up. This innovative approach streamlines the patient check-in process while enhancing the overall experience for both staff and patients alike.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$125/month
Free Trial Yes 
Free Version No 

Pricing Details

$179/month
Pro: $179 per month billed yearly, or $199 per month billed quarterly. Includes 15 doctor rooms, 5 reception desks, up to 200 patients a day, 5 waiting-room screens, analytics and team chat.
Ultra: price on request, for medical groups with several branches or floors. Unlimited rooms, desks, patients and screens.
Every plan starts with a 30-day free trial, no credit card required.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FrontDesk AI

Founded

2025

Country

United States

Website

www.frontdesk.doctor

Vendor Details

Company Name

QueueCare

Founded

2025

Country

Aqaba, Jordan

Website

queue.care

Product Features

Product Features

Queue Management

QueueCare is an innovative queue management solution designed specifically for the waiting areas of clinics and medical centers. The reception operates with a dynamic live board, featuring separate columns for each doctor or treatment room. Patients can be seamlessly transferred to different doctors with a simple drag-and-drop action, allowing both walk-in patients and those with appointments to be managed in a single queue. Patients can easily join the queue using their smartphones by scanning a QR code located at the entrance, requiring no app installation, and they can track their position in line. Any television equipped with a web browser can serve as the waiting room display, announcing each patient's name and designated room in both Arabic and English. Numbered tickets are printed at the reception desk or through a self-service kiosk, while the system's analytics provide insights into daily operations, including average wait times, peak hours, and the wait and consultation durations for each doctor.

Appointment Scheduling No 
Calendar No 
Communication Tools Yes 
Contactless Yes 
Customer Surveys No 
Dashboard Yes 
For Banks No 
For Government No 
For Healthcare Yes 
For Restaurants No 
For Retail No 
SMS Marketing No 
Supports Multiple Counters Yes 
Virtual Queue Yes 

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