Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Quickly address your customers' inquiries in mere seconds, allowing you to save an impressive 15 hours of customer support each week while boosting website engagement by 30%. It's important to recognize that you can't fit every detail on your landing page, and many users prefer to find answers on their own. With our widget, you provide instant access to essential product information, enhancing user experience and satisfaction. By streamlining this process, you empower your users and foster a more efficient support system.
Description
askVela serves as an AI-driven customer support and live chat solution tailored for e-commerce platforms. It integrates a chat widget, a collaborative team inbox, and a comprehensive knowledge base. The intelligent assistant leverages help articles, product details, and linked order information to effectively address customer inquiries and suggest relevant products. Additionally, support teams have the ability to review interactions and step in when human assistance is required. Shopify stores can easily connect via the askVela application, while WordPress and WooCommerce sites can utilize its dedicated plugin; other websites also have the option to incorporate the chat widget through a simple script. Notable features include support for multiple languages, product suggestions, order tracking through compatible integrations, and tools for knowledge management. Both a complimentary plan and various subscription options are offered to accommodate different business needs. Furthermore, the platform continually evolves to enhance user experience and streamline customer interactions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Shopify
No
WooCommerce
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Makebot.ai
Founded
2018
Country
South Korea
Website
makebot.ai/
Vendor Details
Company Name
askVela
Website
askvela.pro