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ease
features
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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Quickly address your customers' inquiries in mere seconds, allowing you to save an impressive 15 hours of customer support each week while boosting website engagement by 30%. It's important to recognize that you can't fit every detail on your landing page, and many users prefer to find answers on their own. With our widget, you provide instant access to essential product information, enhancing user experience and satisfaction. By streamlining this process, you empower your users and foster a more efficient support system.

Description

askVela serves as an AI-driven customer support and live chat solution tailored for e-commerce platforms. It integrates a chat widget, a collaborative team inbox, and a comprehensive knowledge base. The intelligent assistant leverages help articles, product details, and linked order information to effectively address customer inquiries and suggest relevant products. Additionally, support teams have the ability to review interactions and step in when human assistance is required. Shopify stores can easily connect via the askVela application, while WordPress and WooCommerce sites can utilize its dedicated plugin; other websites also have the option to incorporate the chat widget through a simple script. Notable features include support for multiple languages, product suggestions, order tracking through compatible integrations, and tools for knowledge management. Both a complimentary plan and various subscription options are offered to accommodate different business needs. Furthermore, the platform continually evolves to enhance user experience and streamline customer interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify No 
WooCommerce No 

Integrations

Shopify Yes 
WooCommerce Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Makebot.ai

Founded

2018

Country

South Korea

Website

makebot.ai/

Vendor Details

Company Name

askVela

Website

askvela.pro

Product Features

Product Features

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