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Description
Our clientele includes wholesalers, distributors, and manufacturers who are engaged in shipping various types of goods such as pallets, cartons, and parcels, utilizing multiple carriers primarily to serve businesses, retail outlets, and even directly to consumers. With extensive experience in this field, our dedicated team is prepared to guide you through the entire process, ensuring a seamless experience without any disruptions. Our innovative technology eliminates the need for any initial investment and offers self-service connections to a wide array of ERPs, CRMs, stores, and carriers. You can easily add or switch carriers on-demand, integrate systems and processes to achieve the continuity you desire, and experiment with new strategies. With our platform, you can effortlessly quote, book, and track shipments from various carriers all in one location, resulting in a 25% reduction in labor costs and an impressive fivefold increase in order processing speed. FreightExchange empowers businesses to efficiently streamline, manage, and expand their shipping operations. By enhancing your team's problem-solving capabilities, we help you avoid being constrained by conventional shipping software that could hinder your business growth. Let’s connect and discuss how we can support your shipping needs! Instantly compare quotes from all carriers and scale your shipping operations without the necessity of increasing your workforce. Moreover, our solutions are designed to evolve with your business, ensuring you remain competitive in a fast-paced market.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
API Access
Has API
Integrations
CargoWise
Dolphin
FedEx Ship Manager
Fishbowl
MYOB AccountRight
Magento
Manhattan Active Retail
Microsoft Dynamics 365
NetSuite
Pronto
Integrations
CargoWise
Dolphin
FedEx Ship Manager
Fishbowl
MYOB AccountRight
Magento
Manhattan Active Retail
Microsoft Dynamics 365
NetSuite
Pronto
Pricing Details
$79 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FreightExchange
Country
Australia
Website
www.freightexchange.com.au
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
