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Description
FreightClaims is a comprehensive cloud-based platform designed for managing freight claims, enabling users to oversee every stage of the claims process through a user-friendly interface tailored for logistics experts. This software consolidates essential elements such as images, shipping documents, communications, deadlines, task assignments, workflows, and payment records, allowing teams to minimize manual tasks, reduce mistakes, and maintain compliance with claim protocols. Utilizing advanced AI and OCR technology, it automates the extraction and input of claim information from emails and uploaded documents, thus removing the burden of manual data entry and enhancing precision. Furthermore, it facilitates communication through email collaboration and supports the filing of claims involving multiple parties, thereby streamlining interactions between shippers, carriers, brokers, and insurers. With integrated analytics and customizable dashboards, users gain real-time insights into claim progress, emerging trends, performance indicators, and reports that guide informed decision-making and enhance logistics optimization. This functionality ultimately helps organizations improve their overall efficiency in managing freight claims.
Description
SmartFreight empowers enterprises to manage their entire delivery ecosystem—own fleet and third-party carriers—through one unified platform. Its transport management software configures carrier rate cards, automatically selecting the best option for each shipment based on destination, timing, and cost. The platform supports hybrid last-mile systems, allowing businesses to compare in-house fleet performance against external carriers for maximum efficiency. Companies gain transparency with real-time shipment tracking, POD (proof of delivery) management, and automated workflows, reducing the administrative burden of managing complex logistics networks. With seamless integrations into leading ERP, WMS, eCommerce, and accounting systems, SmartFreight adapts to existing business processes. The solution also strengthens financial control with simplified carrier invoice reconciliation across thousands of deliveries. Customers report significant cost savings, improved delivery accuracy, and reduced manual errors thanks to SmartFreight Mobile. Backed by partnerships with over 650 global carriers, the platform ensures scalability, adaptability, and proven results in high-volume shipping environments.
API Access
Has API
API Access
Has API
Integrations
JD Edwards EnterpriseOne
MYOB
NetSuite
Odoo
OnBuy
SAP Business One
SYSPRO ERP
Shopify
SuiteMaster
Integrations
JD Edwards EnterpriseOne
MYOB
NetSuite
Odoo
OnBuy
SAP Business One
SYSPRO ERP
Shopify
SuiteMaster
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FreightClaims.com
Founded
2021
Country
United States
Website
freightclaims.com/our-software/
Vendor Details
Company Name
WiseTech Global
Founded
1997
Country
Sydney , Australia
Website
smartfreight.com
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Product Features
Freight
3PL
Barcoding / RFID
Billing & Invoicing
Customer Management
Customer Portal
Import / Export Management
International Forwarders
LTL Management
Local Forwarders
Rate Management
Shipment Tracking
Truckload Management
Warehouse Management
Waybills
Shipping
Air Shipping
Bills of Lading
Container Shipping
Freight Shipping
Ground Shipping
Import / Export
Ocean Shipping
Parcel Shipping
Quotes / Estimates
Shipment Tracking
Warehouse Management
Supply Chain Management
Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management
Transportation Dispatch
Billing & Invoicing
Computer Aided Dispatch
Customer Database
Emergency Dispatch
Fuel Management
Mileage Tracking
Order Management
Routing
Scheduling
Vehicle Tracking
