Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FreightClaims is a comprehensive cloud-based platform designed for managing freight claims, enabling users to oversee every stage of the claims process through a user-friendly interface tailored for logistics experts. This software consolidates essential elements such as images, shipping documents, communications, deadlines, task assignments, workflows, and payment records, allowing teams to minimize manual tasks, reduce mistakes, and maintain compliance with claim protocols. Utilizing advanced AI and OCR technology, it automates the extraction and input of claim information from emails and uploaded documents, thus removing the burden of manual data entry and enhancing precision. Furthermore, it facilitates communication through email collaboration and supports the filing of claims involving multiple parties, thereby streamlining interactions between shippers, carriers, brokers, and insurers. With integrated analytics and customizable dashboards, users gain real-time insights into claim progress, emerging trends, performance indicators, and reports that guide informed decision-making and enhance logistics optimization. This functionality ultimately helps organizations improve their overall efficiency in managing freight claims.

Description

SmartFreight empowers enterprises to manage their entire delivery ecosystem—own fleet and third-party carriers—through one unified platform. Its transport management software configures carrier rate cards, automatically selecting the best option for each shipment based on destination, timing, and cost. The platform supports hybrid last-mile systems, allowing businesses to compare in-house fleet performance against external carriers for maximum efficiency. Companies gain transparency with real-time shipment tracking, POD (proof of delivery) management, and automated workflows, reducing the administrative burden of managing complex logistics networks. With seamless integrations into leading ERP, WMS, eCommerce, and accounting systems, SmartFreight adapts to existing business processes. The solution also strengthens financial control with simplified carrier invoice reconciliation across thousands of deliveries. Customers report significant cost savings, improved delivery accuracy, and reduced manual errors thanks to SmartFreight Mobile. Backed by partnerships with over 650 global carriers, the platform ensures scalability, adaptability, and proven results in high-volume shipping environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

JD Edwards EnterpriseOne No 
MYOB No 
NetSuite No 
Odoo No 
OnBuy No 
SAP Business One No 
SYSPRO ERP No 
Shopify No 
SuiteMaster No 

Integrations

JD Edwards EnterpriseOne Yes 
MYOB Yes 
NetSuite Yes 
Odoo Yes 
OnBuy Yes 
SAP Business One Yes 
SYSPRO ERP Yes 
Shopify Yes 
SuiteMaster Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

FreightClaims.com

Founded

2021

Country

United States

Website

freightclaims.com/our-software/

Vendor Details

Company Name

WiseTech Global

Founded

1997

Country

Sydney , Australia

Website

smartfreight.com

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Product Features

Freight

3PL No 
Barcoding / RFID No 
Billing & Invoicing No 
Customer Management No 
Customer Portal No 
Import / Export Management No 
International Forwarders No 
LTL Management No 
Local Forwarders No 
Rate Management No 
Shipment Tracking No 
Truckload Management No 
Warehouse Management No 
Waybills No 

Shipping

Air Shipping No 
Bills of Lading No 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment Yes 
Order Management No 
Sales & Operations Planning No 
Shipping Management Yes 
Supplier Management No 
Transportation Management Yes 
Warehouse Management Yes 

Transportation Dispatch

Billing & Invoicing Yes 
Computer Aided Dispatch Yes 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management Yes 
Routing Yes 
Scheduling Yes 
Vehicle Tracking No 

Alternatives

Amrate Reviews

Amrate

Amware

Alternatives

CargoWise Reviews

CargoWise

WiseTech Global
Cario TMS Reviews

Cario TMS

Cario
SmartFreight Reviews

SmartFreight

WiseTech Global
LIVE Connect Reviews

LIVE Connect

Banyan Technology