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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Freevoice stands out as an all-encompassing business communication solution designed to boost the efficiency of organizations. It includes a sophisticated business phone system equipped with functionalities like user portals for internal messaging, comprehensive call management, text messaging, fax capabilities, and personalized call routing. The platform ensures connectivity through various devices, whether it be desk phones, softphones, or web browsers, and enhances local engagement by synchronizing your caller ID with the area code of the number being dialed. For call centers, Freevoice offers an array of features aimed at optimizing marketing strategies, supervising agents, and elevating the overall customer experience. Its toolkit encompasses auto-call distribution, call queuing, virtual hold options, agent portals, caller prioritization, and the ability to display local numbers. Additionally, the system is equipped with rich reporting and analytics, providing insights into agent performance, queue statistics, detailed call information, and visual wallboard displays. Furthermore, the predictive dialer function allows agents to initiate calls on multiple lines simultaneously, streamlining communication efforts even further.

Description

Getcontact is a mobile application focused on improving communication security with features like caller identification, spam call and SMS filtering, and secure messaging options. This app enables users to recognize unknown callers, block unwanted communications, and effectively manage spam messages, which helps in safeguarding them against potential scams and unsolicited outreach. Furthermore, Getcontact includes an AI-driven call assistant that can take calls on behalf of users when they are unavailable, delivering details about the caller and the reason for the call. In addition to these functionalities, the app provides a secure chat option that utilizes end-to-end encryption for private conversations and calls. Users also have the ability to acquire a second phone number through the app, eliminating the need for an extra SIM card, which enhances privacy for activities like online transactions or social interactions. This combination of features makes Getcontact a comprehensive tool for anyone seeking to bolster their communication security while maintaining convenience.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

HubSpot CRM
Salesforce

Integrations

HubSpot CRM
Salesforce

Pricing Details

$5.90 per month
Free Trial
Free Version

Pricing Details

Free
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Freevoice

Country

United States

Website

www.freevoice.tech/

Vendor Details

Company Name

Getcontact

Founded

2015

Country

United Kingdom

Website

getcontact.com

Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Product Features

Alternatives

T-Max Predictive Dialer Reviews

T-Max Predictive Dialer

T-Max Dialer & Communications

Alternatives

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XCALLY

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