Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Safeguarding against fraud and ensuring customer trust are crucial priorities for financial institutions, presenting considerable challenges in the process. Fiserv addresses these challenges with its advanced and user-friendly solution for managing financial crime and compliance. The Fraud Risk Manager™ by Fiserv delivers a comprehensive approach to fraud prevention. It seamlessly integrates advanced transaction and customer monitoring alongside a robust case management system, featuring a guided alert management process and customizable workflows. By utilizing Fraud Risk Manager, you experience the advantages of cutting-edge fraud detection technology, which includes improved accuracy, efficient analysis, and heightened operational performance. Additionally, a vast library of customizable risk perspectives and alert criteria equips you to swiftly identify and mitigate fraudulent activities. This extensive resource not only offers significant protection against financial losses due to fraud but also allows users to quickly respond to emerging fraud threats. As a result, your institution can maintain a proactive stance against potential risks in an ever-evolving landscape.
Description
complead is an AI-native risk management and financial crime compliance platform designed to help organizations detect fraud, automate regulatory processes, and manage customer and transaction risks. Its Fusion engine brings together onboarding, customer screening, risk scoring, transaction monitoring, fraud prevention, and investigations within a unified system. The platform provides a shared customer record and explainable risk score by combining screening results, customer information, monitoring activity, and case data. Sanctions and watchlist screening checks individuals and businesses against more than 3,000 sources, including politically exposed persons and regulatory watchlists. Customer Risk Rating and KYC capabilities assess customer risk using factors such as profession, income, and country, while KYB verification helps identify business ownership and related risks. Adverse media monitoring identifies negative news and potential reputational concerns associated with customers and organizations. Transaction monitoring and real-time fraud prevention use automated rules, alerts, and AI-powered analysis to identify suspicious financial activity. Agentic AI capabilities support risk and fraud operations, investigations, and suspicious activity or transaction reporting through SAR and STR workflows. complead supports compliance operations across more than 220 jurisdictions and offers API-based integrations with banking platforms, payment systems, identity verification providers, CRMs, and data infrastructure.
API Access
Has API
No
API Access
Has API
Yes
Integrations
ARGO
No
BankingON
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
Custom pricing based on the selected modules and screening or transaction volume. Contact complead for a tailored quote. A free trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Fiserv
Founded
1984
Country
United States
Website
www.fiserv.com
Vendor Details
Company Name
complead
Founded
2020
Website
complead.ai/
Product Features
Fraud Detection
Access Security Management
Yes
Check Fraud Monitoring
Yes
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
No
For Insurance Industry
Yes
For eCommerce
No
Internal Fraud Monitoring
Yes
Investigator Notes
No
Pattern Recognition
No
Transaction Approval
No
Product Features
AML
Behavioral Analytics
No
Case Management
Yes
Compliance Reporting
Yes
Identity Verification
Yes
Investigation Management
Yes
PEP Screening
Yes
Risk Assessment
Yes
SARs
Yes
Transaction Monitoring
Yes
Watch List
Yes
Fraud Detection
Access Security Management
No
Check Fraud Monitoring
No
Custom Fraud Parameters
Yes
For Banking
Yes
For Crypto
Yes
For Insurance Industry
Yes
For eCommerce
Yes
Internal Fraud Monitoring
No
Investigator Notes
Yes
Pattern Recognition
Yes
Transaction Approval
No