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Description
Forward Thinking Systems (FTS) specializes in delivering advanced telematics solutions to both public and private sectors for efficient fleet, driver, and asset management. Established in 2005, FTS has empowered numerous clients and agencies with essential tools and data-driven insights for optimized fleet operations. FTS has facilitated seamless access to automated processes for state emissions and compliance solutions, serving a multitude of fleets nationwide.
With five comprehensive platform offerings — IntelliHub®, Field Warrior®, Route Matrix™, FleetCam®, and DriveShield® — our connected solutions address diverse challenges in fleet management, asset tracking, ELD compliance, and driver safety across multiple industries on a global scale.
Our fleet solutions are better because we pay attention when users suggest new features for their commercial fleets. Forward Thinking is full of smart, insightful people who create tools that solve your problems every day. We take pride in listening to the needs of our drivers and managers who work in the field. Fleet customer feedback is a crucial part of the process of making the best solution for commercial fleets.
Are you ready to make fleet management more manageable?
Description
Upper Route Planner is a delivery operations platform that helps businesses plan routes, dispatch drivers, track deliveries, manage fleets, and communicate with customers from one system. It is designed for teams that want to replace spreadsheets, disconnected dispatch tools, and multiple dashboards with a single operating system for route-based work. The platform supports route optimization, driver mobile workflows, proof of delivery, live tracking, stop notifications, analytics, APIs, and integrations with ecommerce, CRM, telematics, and finance tools. Upper Crew gives multi-vehicle teams a central workspace for planning routes, assigning stops, monitoring drivers, and managing customer-facing delivery activity. The Customer Notifications Suite helps reduce “where is my driver” calls by sending branded tracking pages, live ETAs, geofenced updates, delivery confirmations, and alerts by SMS, email, or WhatsApp. AI Dispatcher helps automate sequencing, rerouting, driver matching, service-time learning, workload balancing, and capacity-aware planning. Upper Fleet connects vehicle records, fuel card data, inspections, maintenance schedules, telematics, and route-linked reporting so teams can understand operational cost more clearly. The platform serves industries such as waste hauling, distribution, medical courier, catering, HVAC, field service, parts delivery, beverage, landscaping, and many other stop-based operations. By connecting every route, driver, vehicle, customer, and delivery event, Upper Route Planner helps businesses improve dispatch speed, route accuracy, delivery visibility, and fleet performance.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Airtable
No
Asana
No
Benchmark
No
BigCommerce
No
BigMailer
No
Gmail
No
Google Analytics
No
Google Calendar
No
Google Contacts
No
Google Drive
No
Integrations
Airtable
Yes
Asana
Yes
Benchmark
Yes
BigCommerce
Yes
BigMailer
Yes
Gmail
Yes
Google Analytics
Yes
Google Calendar
Yes
Google Contacts
Yes
Google Drive
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Forward Thinking Systems
Founded
2005
Country
United States
Website
www.ftsgps.com
Vendor Details
Company Name
Upper Inc.
Country
Canada
Website
www.upperinc.com
Product Features
Fleet Maintenance
Cost Tracking
No
Fuel Tracking
No
Maintenance History
No
Maintenance Scheduling
No
Parts Inventory Management
No
Repair Tracking
No
Tire Management
No
Vehicle Information
No
Warranty Tracking
No
Work Order Management
No
Fleet Management
Dispatch Management
Yes
Employee Management
Yes
Fuel Management
Yes
GPS Tracking
Yes
Incident Reporting
Yes
Inspection Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Mileage Tracking
Yes
Motor Pool
No
Routing
Yes
Tire Management
Yes
VIN Lookup
Yes
Work Order Management
Yes
GPS Tracking
Alerts/Notifications
No
Asset Tracking
No
Driver Management
No
Historical Reporting
No
Mobile Tracking
No
People Tracking
No
Real Time Tracking
No
Routing
No
Status Tracking
No
Territory Management
No
Vehicle Tracking
No
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
No
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
Transportation Dispatch
Billing & Invoicing
No
Computer Aided Dispatch
No
Customer Database
No
Emergency Dispatch
No
Fuel Management
No
Mileage Tracking
No
Order Management
No
Routing
No
Scheduling
No
Vehicle Tracking
No
Trucking
Billing & Invoicing
No
Customer Database
No
Dispatch Management
No
Driver Management
No
Driver Settlements
No
Fuel Card Management
No
Fuel Management
No
Load Optimization
No
Maintenance Management
No
Mileage Tracking
No
Quote Management
No
Quotes/Estimates
No
Recruiting Management
No
Routing
No
Scheduling
No
Trip Logs
No
Vehicle Management
No
Vehicle Tracking
No
Product Features
Food Delivery
Delivery Tracking
No
Dispatch Management
Yes
For Restaurants
No
Gift Card Management
No
Menu Management
No
Online Ordering
No
Order Management
No
Routing
No
Sales Trend Analysis
No
Supports Loyalty Program
No
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
Yes
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
