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Description
Oversee and work together on business workflows from their initial stages to final resolution using a secure and adaptable web platform. Ensure all vital information is documented and accessible for you and your team to track essential details. Transfer the case to a specific team, area, or individual to gather more information or assign ownership appropriately. Review all interactions, including comments, attachments, and the history of the case leading to its resolution, all in one place. Eliminate the hassle of switching between different programs or windows, as everything you need can be found within the case. Recognizing that each industry has unique processes, Followit allows for extensive customization to suit your specific business requirements, even accommodating unstructured processes. How can you determine the efficiency of your employees or the effectiveness of your processes? What strategies can you employ to identify bottlenecks? With over 12 reporting options for cases, as well as filters and employee KPIs that analyze data from broad to specific perspectives, you’ll gain valuable insights into your operations. This comprehensive approach not only streamlines your workflow but also enhances overall productivity.
Description
Create automations and handle exceptions using simple, intuitive language. With Kognitos, you can seamlessly automate tasks involving both structured and unstructured data, manage large volumes of transactions, and navigate complex workflows that often pose challenges for conventional automation solutions. Traditionally, processes that deal with exceptions, such as those requiring extensive documentation, have presented significant hurdles for robotic process automation due to the extensive initial work needed to incorporate exception management. However, Kognitos revolutionizes this by empowering users to instruct automation on how to address exceptions through natural language communication. This approach mimics the way we would naturally teach each other to solve problems and manage anomalies, using intuitive prompts that keep humans at the helm. Now, automation can be refined and developed much like training a human, utilizing shared experiences and practical examples to enhance its capabilities effectively. This innovative method not only simplifies the automation process but also fosters a collaborative environment where users feel more engaged and in control of the technology.
API Access
Has API
API Access
Has API
Integrations
Slack
Amazon S3
ChatGPT
Docusign
Epicor CRM
Gmail
Google Chrome
Google Drive
Google Sheets
HubSpot CRM
Integrations
Slack
Amazon S3
ChatGPT
Docusign
Epicor CRM
Gmail
Google Chrome
Google Drive
Google Sheets
HubSpot CRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Followit
Founded
2015
Website
www.followit.com
Vendor Details
Company Name
Kognitos
Country
United States
Website
www.kognitos.com
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management
Product Features
Business Process Management
Access Controls / Permissions
Alerts / Notifications
Business Process Automation
Business Rules Management
Collaboration
Process Change Tracking
Process Mapping
Process Modeling & Design
Visual Workflow Management