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Average Ratings 0 Ratings

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ease
features
design
support

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Description

The Advanced Meter Infrastructure solution (AMI) is the last mile building block for modernizing the utility supply chain. Fluentgrid AMI™ can be quickly configured to work with leading meters vendors. This helps utilities to accelerate AMI rollouts, and leverage the full benefits into distribution planning, Demand Side Management, Outage Management, Customer Service, as well as Operations. Fluentgrid's end-to-end AMI suite, including UHES (User-Handling-End-System), MDMS (Member-Distribution-Management-System), Consumer Portal, Mobile Apps, DSM, and DR, complements our flagship revenue/customer-management offering Fluentgrid CIS.

Description

Fluentgrid CIS offers an all-encompassing, AI-powered Customer Information System that is both scalable and flexible, aimed at equipping contemporary utility companies. This system serves as a consolidated platform to oversee the complete customer journey, ranging from service initiation to billing and further interactions. By centralizing essential customer data and streamlining vital processes, Fluentgrid CIS allows utilities in electricity, water, gas, and thermal services to boost operational effectiveness, elevate customer experience, and enhance revenue generation. As a quintessential commercial off-the-shelf (COTS) solution, Fluentgrid CIS is designed for rapid deployment tailored to the unique requirements of utilities globally. Its integrated revenue protection features tackle issues such as theft and fraud, manage exceptions, track legal cases, and conduct energy audits to ensure reliable returns. Furthermore, the system includes functionalities for managing service requests and provides web and mobile self-service options, thus offering comprehensive support to both utilities and their customers. With its versatile capabilities, Fluentgrid CIS stands out as a vital tool for modern utilities aiming to thrive in a competitive landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Fluentgrid Actilligence
Fluentgrid Integrated Operations Center (IOC)
Fluentgrid Smart Meter Operations Center (SMOC)

Integrations

Fluentgrid Actilligence
Fluentgrid Integrated Operations Center (IOC)
Fluentgrid Smart Meter Operations Center (SMOC)

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fluentgrid

Country

India

Website

fluentgrid.com/advanced-metering-infrastructure/

Vendor Details

Company Name

Fluentgrid

Founded

1998

Country

India

Website

fluentgrid.com/fluentgrid-cis/

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