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features
design
support

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Description

Fluent Commerce is a cloud-based software company that specializes in smart order management for omnichannel merchants. Fluent Order Management platform can be fully managed in cloud and is code-free. It contains the essential components of unified commerce: distributed order management, in-store tooling inventory & location management customer service, fulfilment optimization and reporting. This allows retailers and brands to quickly increase revenue, lower costs, and win in the convenience war. Fluent Commerce works with regional and global brands like JD Sports, Samsung and Australia Post.

Description

Multichannel Pro brings together all your sales avenues into a single, robust platform, resulting in a 30% reduction in costs and enhancing customer service response times by four times. This all-encompassing tool merges order processing, content management, and customer support into one cohesive system, facilitating effortless oversight of orders, product listings, and customer inquiries across various sales platforms. By integrating these essential functions, companies can lower software costs while increasing their operational productivity. The centralized order management dashboard empowers users by allowing them to monitor and manage every order from one location, which minimizes the necessity to switch between different platforms and decreases the likelihood of fulfillment mistakes. Additionally, its efficient content distribution capability guarantees that product information remains consistent across all channels, enabling updates to be executed once and disseminated universally. Moreover, the consolidated customer support interface allows businesses to address all customer inquiries from a single platform, further enhancing the overall customer experience. Ultimately, this holistic approach fosters greater efficiency and satisfaction for both businesses and their clients.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

eBay Yes 
Amazon No 
Arithon Yes 
Canopy Yes 
Elastic Path Yes 
Emporix Yes 
Marigold Engage+ Yes 
Pendula Yes 
Pivotree Yes 
Seller 365 No 
TikTok No 
Versori Yes 

Integrations

eBay Yes 
Amazon Yes 
Arithon No 
Canopy No 
Elastic Path No 
Emporix No 
Marigold Engage+ No 
Pendula No 
Pivotree No 
Seller 365 Yes 
TikTok Yes 
Versori No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$69 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Fluent Commerce

Country

Australia

Website

www.fluentcommerce.com

Vendor Details

Company Name

Threecolts

Founded

2021

Country

United Kingdom

Website

www.threecolts.com/multichannel-pro

Product Features

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization Yes 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management Yes 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Product Features

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Alternatives

Alternatives