Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fluent Commerce is a cloud-based software company that specializes in smart order management for omnichannel merchants. Fluent Order Management platform can be fully managed in cloud and is code-free. It contains the essential components of unified commerce: distributed order management, in-store tooling inventory & location management customer service, fulfilment optimization and reporting. This allows retailers and brands to quickly increase revenue, lower costs, and win in the convenience war.
Fluent Commerce works with regional and global brands like JD Sports, Samsung and Australia Post.
Description
Distributed Order Management (DOM) systems have emerged as essential components in the execution of supply chains, particularly for omnichannel fulfillment and various other applications across different industries. These systems enable the automation, optimization, and orchestration of order fulfillment processes by providing detailed visibility into orders, inventory levels, service requirements, costs, and operational constraints. DOM can be understood as a software platform that facilitates integrated planning and execution of fulfillment across diverse supply chain networks that are multi-echelon, multi-node, multi-partner, and multi-channel. In contrast to traditional Order Management Systems (OMS), which focus primarily on order processing, DOM systems emphasize the fulfillment aspect of orders. By leveraging their capabilities, Distributed Order Management determines the most efficient way to source an order, ensuring customer service commitments are met while minimizing total costs or achieving other specific company objectives. Moreover, the adoption of DOM systems can significantly enhance responsiveness and adaptability in an increasingly complex supply chain landscape.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Arithon
Yes
Canopy
Yes
Elastic Path
Yes
Emporix
Yes
Marigold Engage+
Yes
Pendula
Yes
Pivotree
Yes
ReturnPro
No
Versori
Yes
eBay
Yes
Integrations
Arithon
No
Canopy
No
Elastic Path
No
Emporix
No
Marigold Engage+
No
Pendula
No
Pivotree
No
ReturnPro
Yes
Versori
No
eBay
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fluent Commerce
Country
Australia
Website
www.fluentcommerce.com
Vendor Details
Company Name
Softeon
Founded
1999
Country
United States
Website
www.softeon.com/our-solutions/supply-chain-planning/distributed-order-management
Product Features
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
Yes
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
Yes
Supplier Management
No
Warehouse Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Product Features
Dropshipping
Analytics / Reporting
Yes
Customer Service Management
No
Order Management
Yes
Price Optimization
No
Product Information Management (PIM)
No
Shipment Tracking
Yes
Sourcing Management
No
Supplier Management
Yes
eCommerce Integration
Yes