Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Fluent Commerce is a cloud-based software company that specializes in smart order management for omnichannel merchants. Fluent Order Management platform can be fully managed in cloud and is code-free. It contains the essential components of unified commerce: distributed order management, in-store tooling inventory & location management customer service, fulfilment optimization and reporting. This allows retailers and brands to quickly increase revenue, lower costs, and win in the convenience war.
Fluent Commerce works with regional and global brands like JD Sports, Samsung and Australia Post.
Description
Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.
API Access
Has API
No
API Access
Has API
No
Integrations
Canopy
Yes
1440
No
Arithon
Yes
Elastic Path
Yes
Emporix
Yes
Marigold Engage+
Yes
Pendula
Yes
Pivotree
Yes
Salesforce
No
Versori
Yes
Integrations
Canopy
Yes
1440
Yes
Arithon
No
Elastic Path
No
Emporix
No
Marigold Engage+
No
Pendula
No
Pivotree
No
Salesforce
Yes
Versori
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$0.15 per order
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Fluent Commerce
Country
Australia
Website
www.fluentcommerce.com
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
Product Features
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
Yes
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
Yes
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
Yes
Supplier Management
No
Warehouse Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No