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features
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support

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Description

Enhance your enterprise and draw in new clientele by providing exceptional customer experiences and achieving operational excellence. In the fiercely competitive landscape of today, top organizations globally are leveraging Intelligent Business Automation solutions from Flowable to transform their business practices. By focusing on customer retention and acquisition, you can create memorable experiences for your customers. Additionally, increasing operational excellence can lead to greater business efficiency while lowering operational costs. With improved business agility, your organization can swiftly respond to evolving market dynamics. Moreover, ensuring business compliance will safeguard continuity and stability. Flowable’s conversational engagement features empower you to offer a seamless blend of automated and personalized services through widely-used chat platforms like WhatsApp, even within stringent regulatory frameworks. Known for its speed and efficiency, Flowable boasts a proven track record over many years. Its robust capabilities include comprehensive support for process, case, and decision modeling, making it adept at managing intricate case management scenarios while ensuring smooth operations. This flexibility allows businesses to remain competitive and responsive in an ever-changing environment.

Description

IBM® Business Automation Workflow is a fundamental component of IBM Cloud Pak® for Business Automation, bringing together information, processes, and users to facilitate the automation of digital workflows, whether deployed on-premises or in the cloud. This solution enables the creation of workflows designed to enhance productivity, foster better collaboration among teams, and provide valuable insights for case resolution and improved business outcomes. By consolidating and standardizing task work, organizations can prioritize more effectively. It allows for the integration of process-centric and case-centric operations within repeatable business workflows, catering to broader enterprise demands. The platform accelerates client interactions by granting workflow participants and case workers access to essential systems, information, and analytics. It enhances the speed of transactional workflows and case resolutions, while built-in visibility and robust analytics help pinpoint optimal actions for swift case resolution and stronger collaboration between IT and business teams. Additionally, users can leverage a self-service portal that offers convenient access to development, testing, and runtime environments, empowering teams to streamline their operations further. This comprehensive approach ensures that businesses can adapt to changing demands and enhance their overall agility in the marketplace.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management Yes 
Automation Anywhere Yes 
CockroachDB Yes 
IBM Cloud Pak for Business Automation No 
MongoDB Yes 

Integrations

Accenture Cloud Trade Promotion Management No 
Automation Anywhere No 
CockroachDB No 
IBM Cloud Pak for Business Automation Yes 
MongoDB No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flowable

Founded

2010

Country

Germany

Website

flowable.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/business-automation-workflow

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Product Features

Workflow Management

Access Controls/Permissions No 
Approval Process Control No 
Business Process Automation No 
Calendar Management No 
Compliance Tracking No 
Configurable Workflow No 
Customizable Dashboard No 
Document Management No 
Forms Management No 
Graphical Workflow Editor No 
Mobile Access No 
No-Code No 
Task Management No 
Third Party Integrations No 
Workflow Configuration No 

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