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features
design
support

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Description

Enhance your enterprise and draw in new clientele by providing exceptional customer experiences and achieving operational excellence. In the fiercely competitive landscape of today, top organizations globally are leveraging Intelligent Business Automation solutions from Flowable to transform their business practices. By focusing on customer retention and acquisition, you can create memorable experiences for your customers. Additionally, increasing operational excellence can lead to greater business efficiency while lowering operational costs. With improved business agility, your organization can swiftly respond to evolving market dynamics. Moreover, ensuring business compliance will safeguard continuity and stability. Flowable’s conversational engagement features empower you to offer a seamless blend of automated and personalized services through widely-used chat platforms like WhatsApp, even within stringent regulatory frameworks. Known for its speed and efficiency, Flowable boasts a proven track record over many years. Its robust capabilities include comprehensive support for process, case, and decision modeling, making it adept at managing intricate case management scenarios while ensuring smooth operations. This flexibility allows businesses to remain competitive and responsive in an ever-changing environment.

Description

Oversee and work together on business workflows from their initial stages to final resolution using a secure and adaptable web platform. Ensure all vital information is documented and accessible for you and your team to track essential details. Transfer the case to a specific team, area, or individual to gather more information or assign ownership appropriately. Review all interactions, including comments, attachments, and the history of the case leading to its resolution, all in one place. Eliminate the hassle of switching between different programs or windows, as everything you need can be found within the case. Recognizing that each industry has unique processes, Followit allows for extensive customization to suit your specific business requirements, even accommodating unstructured processes. How can you determine the efficiency of your employees or the effectiveness of your processes? What strategies can you employ to identify bottlenecks? With over 12 reporting options for cases, as well as filters and employee KPIs that analyze data from broad to specific perspectives, you’ll gain valuable insights into your operations. This comprehensive approach not only streamlines your workflow but also enhances overall productivity.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Accenture Cloud Trade Promotion Management Yes 
Automation Anywhere Yes 
CockroachDB Yes 
Google Chrome No 
Microsoft Azure No 
MongoDB Yes 
Slack No 

Integrations

Accenture Cloud Trade Promotion Management No 
Automation Anywhere No 
CockroachDB No 
Google Chrome Yes 
Microsoft Azure Yes 
MongoDB No 
Slack Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Flowable

Founded

2010

Country

Germany

Website

flowable.com

Vendor Details

Company Name

Followit

Founded

2015

Website

www.followit.com

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

Product Features

Business Process Management

Access Controls / Permissions No 
Alerts / Notifications No 
Business Process Automation No 
Business Rules Management No 
Collaboration No 
Process Change Tracking No 
Process Mapping No 
Process Modeling & Design No 
Visual Workflow Management No 

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