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support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FlowTux is an innovative platform that leverages artificial intelligence for IT service management (ITSM) and helpdesk functions, enabling the automatic triage, diagnosis, and resolution of support tickets. By consolidating issues from various sources such as Slack, WhatsApp, email, Sentry, Datadog, and GitHub into one unified queue, it allows engineers to maintain focus on their core tasks without interruption from routine triage activities. The platform's AI component, known as Tux AI, efficiently indexes your codebase and keeps this information updated with each code merge. Tux AI is capable of interpreting stack traces, identifying the relevant files and pull requests affected by issues, and can autonomously resolve common problems, even executing pre-approved fixes directly on the user's device. FlowTux claims that nearly 50% of support tickets are resolved without the need for human assistance, significantly enhancing productivity and response times in IT support environments. This robust functionality not only streamlines operations but also empowers teams to prioritize more complex challenges.

Description

Clienwork serves as a unified collaboration platform designed for agencies and freelancers, streamlining various client requests from emails, chat, and documents into a single hub that covers the entire process from intake to delivery. It boasts a client request portal, AI-driven triage functionality, and integrates seamlessly with tools like GitHub, Slack, and MCP to align project execution with client communications. Among its notable features are status tracking across various stages (triage, review, in-progress, and completed), assignment of ownership, threaded comments that distinguish between internal and external discussions, real-time progress updates shared with clients, and support for multiple languages in its user interface. This comprehensive approach not only enhances communication but also boosts productivity by reducing the chaos typically associated with managing client requests. Additionally, Clienwork aims to foster stronger relationships between agencies and their clients through its intuitive design and collaborative features.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

GitHub No 
Slack No 

Integrations

GitHub Yes 
Slack Yes 

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlowTux

Website

flowtux.com

Vendor Details

Company Name

clienwork

Founded

2025

Country

South Korea

Website

clienwork.com

Product Features

Product Features

Project Management

Agile Methodologies No 
Budget Management No 
Client Portal No 
Collaboration Tools No 
Cost-to-Completion Tracking No 
Customizable Templates No 
Gantt Charts No 
Idea Management No 
Kanban Board No 
Milestone Tracking No 
Portfolio Management No 
Resource Management No 
Time & Expense Tracking No 
Traditional Methodologies No 

Alternatives

Alternatives

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Simple Commenter

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