Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FlowTux is an innovative platform that leverages artificial intelligence for IT service management (ITSM) and helpdesk functions, enabling the automatic triage, diagnosis, and resolution of support tickets. By consolidating issues from various sources such as Slack, WhatsApp, email, Sentry, Datadog, and GitHub into one unified queue, it allows engineers to maintain focus on their core tasks without interruption from routine triage activities. The platform's AI component, known as Tux AI, efficiently indexes your codebase and keeps this information updated with each code merge. Tux AI is capable of interpreting stack traces, identifying the relevant files and pull requests affected by issues, and can autonomously resolve common problems, even executing pre-approved fixes directly on the user's device. FlowTux claims that nearly 50% of support tickets are resolved without the need for human assistance, significantly enhancing productivity and response times in IT support environments. This robust functionality not only streamlines operations but also empowers teams to prioritize more complex challenges.
Description
Our property management software enhances the rental experience by eliminating communication delays and facilitating immediate decision-making. We offer a straightforward, guided conversation through our AI-powered chatbot, "Alex." Alex assists with maintenance inquiries and addresses frequently asked tenant questions in a simple manner. To minimize unnecessary service calls, we assess the issue and provide self-help tips for resolving common problems. If a resolution isn't possible, Alex seamlessly submits the job to your chosen CRM. When it comes to maintenance concerns, a lot of time is wasted on communication. Our virtual assistant significantly cuts down on the time needed for minor tasks such as clarifying issues, scheduling appointments, and approving estimates. Many users feel overwhelmed by the number of apps available—so we’ve made it easy; there’s no need to download another one. Instead, you can engage with our virtual assistant through Facebook Messenger, making the process even more convenient and user-friendly. This integration ensures that managing property-related issues can be done quickly and efficiently without the hassle of additional applications.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$79/month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FlowTux
Website
flowtux.com
Vendor Details
Company Name
Rental Heroes
Country
Australia
Website
www.rentalheroes.com.au
Product Features
Product Features
Artificial Intelligence
Chatbot
No
For Healthcare
No
For Sales
No
For eCommerce
No
Image Recognition
No
Machine Learning
No
Multi-Language
No
Natural Language Processing
No
Predictive Analytics
No
Process/Workflow Automation
No
Rules-Based Automation
No
Virtual Personal Assistant (VPA)
No