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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FlowTux is an innovative platform that leverages artificial intelligence for IT service management (ITSM) and helpdesk functions, enabling the automatic triage, diagnosis, and resolution of support tickets. By consolidating issues from various sources such as Slack, WhatsApp, email, Sentry, Datadog, and GitHub into one unified queue, it allows engineers to maintain focus on their core tasks without interruption from routine triage activities. The platform's AI component, known as Tux AI, efficiently indexes your codebase and keeps this information updated with each code merge. Tux AI is capable of interpreting stack traces, identifying the relevant files and pull requests affected by issues, and can autonomously resolve common problems, even executing pre-approved fixes directly on the user's device. FlowTux claims that nearly 50% of support tickets are resolved without the need for human assistance, significantly enhancing productivity and response times in IT support environments. This robust functionality not only streamlines operations but also empowers teams to prioritize more complex challenges.

Description

Our property management software enhances the rental experience by eliminating communication delays and facilitating immediate decision-making. We offer a straightforward, guided conversation through our AI-powered chatbot, "Alex." Alex assists with maintenance inquiries and addresses frequently asked tenant questions in a simple manner. To minimize unnecessary service calls, we assess the issue and provide self-help tips for resolving common problems. If a resolution isn't possible, Alex seamlessly submits the job to your chosen CRM. When it comes to maintenance concerns, a lot of time is wasted on communication. Our virtual assistant significantly cuts down on the time needed for minor tasks such as clarifying issues, scheduling appointments, and approving estimates. Many users feel overwhelmed by the number of apps available—so we’ve made it easy; there’s no need to download another one. Instead, you can engage with our virtual assistant through Facebook Messenger, making the process even more convenient and user-friendly. This integration ensures that managing property-related issues can be done quickly and efficiently without the hassle of additional applications.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$79/month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

FlowTux

Website

flowtux.com

Vendor Details

Company Name

Rental Heroes

Country

Australia

Website

www.rentalheroes.com.au

Product Features

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare No 
For Sales No 
For eCommerce No 
Image Recognition No 
Machine Learning No 
Multi-Language No 
Natural Language Processing No 
Predictive Analytics No 
Process/Workflow Automation No 
Rules-Based Automation No 
Virtual Personal Assistant (VPA) No 

Alternatives

Alternatives

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