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Average Ratings 0 Ratings
Description
FlowBot is an innovative automation platform that requires little to no coding, specifically designed for the WhatsApp Business channel, allowing businesses to enhance their customer interactions for sales, support, and marketing tasks without the need for extensive development. Utilizing a user-friendly drag-and-drop interface or natural language commands, users can create visual chatbots and automate workflows for quick implementation. Notable features encompass a comprehensive workflow builder that facilitates the design of multi-step customer journeys, real-time analytics to monitor engagement and identify drop-off points, seamless integration of live chat hand-offs to agents, the capability to send broadcast messages to targeted audiences, automatic assignment of support tickets, and tracking of team performance metrics. In addition, FlowBot supports robust integrations with various external applications such as Google Sheets, Google Calendar, and CRM platforms, while also providing an optional AI-node that enables intelligent automation and decision-making through advanced language models. This combination of tools empowers businesses to optimize their customer service processes and improve overall efficiency in their operations.
Description
SocialAPI serves as a comprehensive cloud solution for businesses utilizing WhatsApp for messaging, marketing, and customer support. It establishes a connection between enterprises and Meta’s WhatsApp Cloud API, enabling features like campaign broadcasts, template messaging, delivery tracking, and contact management. The platform includes a user-friendly visual no-code flow builder that facilitates automated responses and conversational workflows. Additionally, a collaborative team inbox allows multiple agents to manage conversations efficiently with features for routing and internal communication. SocialAPI also provides capabilities for scheduling campaigns, segmenting audiences, deploying AI chatbot automations, and accessing detailed analytics, while offering webhooks and a REST API complete with developer documentation. Businesses leverage this platform for various purposes, including promotions, notifications regarding orders and shipping, reminders for appointments, lead follow-ups, and support across sectors such as e-commerce, healthcare, education, and real estate. Furthermore, it’s important to note that while Meta conversation charges are billed at Meta’s rates, SocialAPI does not impose any additional markup on those costs. This ensures transparency and fairness for businesses using the service.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
WhatsApp
Yes
ChatGPT
Yes
Gmail
Yes
Google Calendar
Yes
Google Docs
Yes
Google Drive
Yes
Google Sheets
Yes
Integrations
WhatsApp
Yes
ChatGPT
No
Gmail
No
Google Calendar
No
Google Docs
No
Google Drive
No
Google Sheets
No
Pricing Details
$15 per month
Free Trial
Yes
Free Version
No
Pricing Details
₹299/30 days
The Starter plan is ₹299 per 30 days as an introductory offer (regular price ₹399). Growth is ₹1,499 per 30 days (regular price ₹1,999), and Ultimate is ₹3,749 per 30 days (regular price ₹4,999). A 3-day free trial is available. Meta conversation fees are billed separately at Meta rates; SocialAPI states it adds no markup.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FlowBot
Country
United States
Website
www.flowbot.cc/
Vendor Details
Company Name
Zivaan Solutions
Founded
2009
Country
India
Website
social.zivaansolutions.com
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No