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Description
Flokon serves as a cloud-based operations management tool tailored for snow-removal contractors and municipal field teams, equipped with mobile applications for on-the-go crews. The platform efficiently organizes essential records including customer details, service locations, seasonal contracts, renewals, signatures, payment reminders, customer notifications, route planning, and fleet tracking functionalities. Office personnel and supervisors are able to monitor vehicle locations along with the progress of routes, while field teams have the ability to access their assignments and log their visits. Detailed service histories and reports enable teams to analyze their routes, visit durations, and work performance by operator or area. Additionally, Flokon accommodates recurring services beyond winter, such as landscaping, property maintenance, cleanup, and inspections. Organizations have the flexibility to utilize customer alerts, contract management, or fleet tracking independently, with the option to integrate additional modules as necessary. This comprehensive platform is specifically crafted to enhance coordination between office administration and field operations throughout the seasonal snow-removal period, ultimately improving efficiency and communication.
Description
PowerOps is a cloud-based solution designed specifically for field service management in generator service companies. It efficiently organizes comprehensive records related to customers, sites, generators, automatic transfer switches (ATS), and uninterruptible power supplies (UPS), incorporating functions such as dispatch, work orders, quotes, preventive maintenance schedules, service reports, and invoicing. While office personnel focus on scheduling tasks and maintaining service history, technicians utilize a mobile application to access their assigned jobs, complete inspection checklists, log readings, take photos, document findings, and obtain customer signatures. The platform is tailored to generator-specific workflows, which feature NFPA 110 monthly checklists, load bank testing fields, and transfer switch inspections. Service records can be compiled into PDF reports for easy access and sharing. Furthermore, the software facilitates equipment tracking, recurring maintenance schedules, and the management of customer and service agreement records, while also integrating with QuickBooks Online to streamline the synchronization between office management and field operations, ultimately enhancing the efficiency of service teams in delivering quality customer support. This comprehensive tool not only boosts productivity but also ensures that all aspects of service management are seamlessly connected.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
QuickBooks Online
No
Stripe
No
Pricing Details
CAD 200/year
Alerts starts at CAD 200/year; Management at CAD 750/year; Fleet from CAD 1,350/year for two tracked vehicles. Annual prices cover one six-month operating season and include year-round data and report access. Customers and users are unlimited; Management and Fleet include unlimited contracts. Training and support are included.
Free Trial
No
Free Version
No
Pricing Details
Flat monthly company pricing includes all live modules, unlimited office and field users, onboarding, and support; no per-seat or implementation fee.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flokon
Founded
2020
Country
Canada
Website
flokon.ca/en
Vendor Details
Company Name
PowerOps
Country
United States
Website
powerops.io
Product Features
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
