Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance your Shopify store by setting up a Customer Account Page, managing Store Credits, enabling Social Login, offering a Wishlist, showcasing Recently Viewed Products, facilitating Reorders, and much more with Flits. By utilizing Shopify Customer Accounts, you can gain deeper insights into your shoppers, while Shopify Store Credits help to solidify customer relationships. Wishlists serve to capture shopper intent effectively and minimize cart abandonment, and Social Login makes the signup process effortless for your customers.
Flits stands out as a premier Shopify app designed to deepen your understanding of customer behavior.
Our comprehensive solution is geared towards elevating customer engagement, fostering retention, and enhancing loyalty.
Developed through extensive research and analysis of evolving customer trends, Flits empowers your store with essential features that can significantly boost sales on Shopify! Additionally, leveraging these tools not only optimizes the shopping experience but also encourages repeat visits and purchases.
Description
Reponse is a comprehensive customer experience solution specifically designed for Shopify stores, seamlessly integrated within the Shopify admin interface. It offers a free forever base plan that includes unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. Additionally, it displays contacts and segments directly on the Shopify customer page, facilitates loyalty points and referral programs, and provides insightful analytics. Once a store is prepared to enhance its service, the All-in plan activates AI agents that automatically analyze store information, including policies, shipping details, and catalogs, to assist shoppers, streamline ticket management, draft responses, moderate reviews, and identify customers at risk of leaving. The All-in plan includes 10,000 AI conversations each month, then $0.05 per extra conversation, and Reponse is compatible with both English and French, available for installation through the Shopify App Store. This dual-language capability ensures that Shopify merchants can cater to a wider audience effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
Yes
Ali Reviews
Yes
Appbrew
Yes
Mobinyze
Yes
ParcelWILL
Yes
Shopify Plus
Yes
Vajro
Yes
Integrations
Shopify
Yes
Ali Reviews
No
Appbrew
No
Mobinyze
No
ParcelWILL
No
Shopify Plus
No
Vajro
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
Yes
Pricing Details
$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Flits
Founded
2017
Country
India
Website
getflits.com
Vendor Details
Company Name
Reponse
Country
France
Website
reponse.ai
Product Features
eCommerce
CRM
Yes
Catalog Management
Yes
Channel Management
Yes
Customer Accounts
Yes
Data Security
Yes
Email Marketing
Yes
Inventory Management
Yes
Kitting
No
Loyalty Program
Yes
Mobile Access
No
Multi-Store Management
Yes
Order Management
Yes
Product Configurator
Yes
Promotions Management
Yes
Returns Management
Yes
Reviews Management
Yes
SEO Management
Yes
Shopping Cart
Yes
Templates
Yes
Shopping Cart
Abandoned Cart Saver
Yes
Catalog Management
Yes
Credit Card Processing
Yes
Discount / Coupon Management
Yes
Inventory Control
Yes
Product Configurator
Yes
Product Ratings / Reviews
No
Refund Management
Yes
Returns Management
Yes
Shipping Management
Yes
Tax Management
No
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
Yes