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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Flatex is an innovative and cohesive property-management platform that seamlessly links residents, property managers, and service teams within a single, user-friendly interface. It empowers real estate developers, property management firms, and owners' committees to streamline their operations, foster better communication, and elevate service quality. The Residents App provides tenants with the ability to make payments, submit requests, receive updates, and remain engaged through announcements, polls, and promotional content. With automated billing features, it manages standard fees, encourages online transactions, and helps decrease delinquencies by as much as 35%. A built-in AI-driven support chat transforms incoming messages into actionable tasks, directing them to the appropriate personnel while keeping all interactions organized in one location. The Team Hub consolidates operations by automating billing processes, tracking maintenance requests, handling resident inquiries, and securely storing all relevant data, while a smart AI assistant takes care of routine communications, enhancing overall efficiency and reducing staffing expenses. This comprehensive approach not only improves user experience but also encourages a more engaged community within the property management ecosystem.

Description

Portea serves as a cloud-based property and community management solution tailored for residential buildings and gated communities. It facilitates seamless connections among residents, management personnel, and security or lobby staff via mobile and online workflows. Through the platform, residents can register guests, generate QR invitations or access codes, receive notifications for deliveries, book shared amenities, stay informed with community updates, submit inquiries, and engage in virtual meetings. Meanwhile, front-desk staff are equipped to verify visitor arrivals, log parcel deliveries and vehicle entries, and examine digital activity records. Administrators have comprehensive control over resident information, access rights, communications, service requests, amenities management, and assembly operations via an intuitive web interface. Additionally, the platform streamlines payment processing and integrates with compatible intercoms, access control systems, and gate mechanisms, enabling communities to efficiently manage operations and entry protocols. Both resident and staff functionalities are easily accessible through dedicated mobile applications, enhancing overall community engagement and operational efficiency. This holistic approach to property management significantly improves the living experience for residents while simplifying administrative tasks.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Docusign Yes 
Microsoft Dynamics 365 Yes 
Odoo Yes 
Oracle Fusion Cloud ERP Yes 
SAP Cloud Platform Yes 
WhatsApp No 

Integrations

Docusign No 
Microsoft Dynamics 365 No 
Odoo No 
Oracle Fusion Cloud ERP No 
SAP Cloud Platform No 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

COP 2,737,000/year
Colombia: Esencial COP 2,737,000/year for up to 50 apartments; Estándar COP 4,284,000/year for 51–150; Pro COP 5,474,000/year for 151–300; Enterprise COP 2,000/apartment/month above 300. Mexico: US$1,000, US$1,499 and US$1,999/year for the corresponding apartment tiers; Enterprise is US$0.80/apartment/month above 300. Plans are billed annually, include IVA and have no minimum-term commitment. Hardware and installation are quoted separately; implementation has no fee. Optional remote concierge Arturo IA, which includes the platform, starts at COP 4,570,000/month in Colombia. Assemblies are separately priced from COP 850,000 each.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flatex

Country

United States

Website

flatex.ai/

Vendor Details

Company Name

portea

Founded

2026

Country

Colombia

Website

www.portea.com.co

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

Product Features

HOA

Calendar Management No 
Committee Management No 
Document Management No 
Event Management No 
Member Communities No 
Member Directory No 
Online Payment Processing No 
Property Database No 
Website Management No 
Work Order Management No 

Real Estate Property Management

Billing & Invoicing No 
Commercial Properties No 
Contact Management No 
Credit Check No 
Expense Management No 
Insurance Management No 
Landlord Database No 
Late Fee Calculation No 
Lease Management No 
Maintenance Management No 
Owner Portal No 
Payment Processing No 
Portfolio Management No 
Rent Tracking No 
Residential Properties No 
Tax Management No 
Tenant Database No 
Tenant Portal No 
Vacancy Tracking No 
Website Management No 

Visitor Management

Alerts/Notifications No 
Badge Management No 
Document Management No 
ID Scan No 
Pre-Registration No 
Registration Management No 
Self Check-in No 
Visitor Tracking No 
Watch List No 

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