Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Flatex is an innovative and cohesive property-management platform that seamlessly links residents, property managers, and service teams within a single, user-friendly interface. It empowers real estate developers, property management firms, and owners' committees to streamline their operations, foster better communication, and elevate service quality. The Residents App provides tenants with the ability to make payments, submit requests, receive updates, and remain engaged through announcements, polls, and promotional content. With automated billing features, it manages standard fees, encourages online transactions, and helps decrease delinquencies by as much as 35%. A built-in AI-driven support chat transforms incoming messages into actionable tasks, directing them to the appropriate personnel while keeping all interactions organized in one location. The Team Hub consolidates operations by automating billing processes, tracking maintenance requests, handling resident inquiries, and securely storing all relevant data, while a smart AI assistant takes care of routine communications, enhancing overall efficiency and reducing staffing expenses. This comprehensive approach not only improves user experience but also encourages a more engaged community within the property management ecosystem.
Description
The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.
API Access
Has API
API Access
Has API
Integrations
Docusign
Microsoft Dynamics 365
Odoo
Okta
Oracle Fusion Cloud ERP
SAP Cloud Platform
Integrations
Docusign
Microsoft Dynamics 365
Odoo
Okta
Oracle Fusion Cloud ERP
SAP Cloud Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Flatex
Country
United States
Website
flatex.ai/
Vendor Details
Company Name
Tyler Technologies
Country
United States
Website
www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform
Product Features
Rental Property Management
Credit Check
Expense Management
Online Payments
Owner Portal
Tax Management
Tenant Management
Tenant Portal
Tenant Screening
Vacancy Tracking
Website Management