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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Flatex is an innovative and cohesive property-management platform that seamlessly links residents, property managers, and service teams within a single, user-friendly interface. It empowers real estate developers, property management firms, and owners' committees to streamline their operations, foster better communication, and elevate service quality. The Residents App provides tenants with the ability to make payments, submit requests, receive updates, and remain engaged through announcements, polls, and promotional content. With automated billing features, it manages standard fees, encourages online transactions, and helps decrease delinquencies by as much as 35%. A built-in AI-driven support chat transforms incoming messages into actionable tasks, directing them to the appropriate personnel while keeping all interactions organized in one location. The Team Hub consolidates operations by automating billing processes, tracking maintenance requests, handling resident inquiries, and securely storing all relevant data, while a smart AI assistant takes care of routine communications, enhancing overall efficiency and reducing staffing expenses. This comprehensive approach not only improves user experience but also encourages a more engaged community within the property management ecosystem.

Description

In today's always-connected digital landscape, citizens increasingly expect to engage with their government in ways that suit their personal preferences. OneView provides a comprehensive service request management platform that streamlines the process of submitting service requests while serving as a central hub for all interactions between residents and local authorities. This user-centric solution allows residents to report and track their service requests efficiently. When a request is made, it is promptly directed to relevant local government officials for resolution, accompanied by automated notifications that keep residents updated throughout the process. As the government responds to evolving expectations from its constituents, it seeks innovative methods to digitize and disseminate information while delivering services through the devices that individuals utilize most frequently. Residents can easily request services or information online, report issues through a web portal, mobile application, email, or phone, and receive timely alerts about upcoming community events. Additionally, this system enhances the management of resident relationships by ensuring that users remain informed about their service requests, available programs, and local happenings. By embracing these modern solutions, governments can foster better communication and strengthen their connection with the community.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Docusign Yes 
Microsoft Dynamics 365 Yes 
Odoo Yes 
Oracle Fusion Cloud ERP Yes 
SAP Cloud Platform Yes 

Integrations

Docusign No 
Microsoft Dynamics 365 No 
Odoo No 
Oracle Fusion Cloud ERP No 
SAP Cloud Platform No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Flatex

Country

United States

Website

flatex.ai/

Vendor Details

Company Name

Granicus

Country

United States

Website

granicus.com/solution/govservice/oneview/

Product Features

Rental Property Management

Credit Check No 
Expense Management No 
Online Payments No 
Owner Portal No 
Tax Management No 
Tenant Management No 
Tenant Portal No 
Tenant Screening No 
Vacancy Tracking No 
Website Management No 

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