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Description
FlatRateChat serves as an AI chatbot tailored for small business websites, utilizing the public information from a site to respond to visitor inquiries while providing links to the relevant source pages. In instances where it cannot supply an answer, it transparently indicates this limitation and instead presents the business's contact information, avoiding any guesswork. The integration process is straightforward, requiring just a single line of code to be added to platforms like WordPress, Wix, Squarespace, Shopify, Webflow, or even a basic HTML site; additionally, Wix users have the option to install it directly from the Wix App Market. This chatbot is particularly effective for addressing common questions related to operating hours, available services, pricing, policies, and directions. The service ensures that it reviews the site's content on a weekly basis and notifies the owner via email about any questions it couldn't address. Notably, customer content is not utilized for training AI models, ensuring privacy and data integrity. A free plan is offered for Wix users, with paid plans starting at $19 per month, while direct website plans are available at $59 per month. Overall, FlatRateChat enhances user experience by providing accurate and quick responses to customer inquiries, ultimately promoting better engagement.
Description
Knoku serves as an AI chat interface tailored for documentation websites, effectively utilizing your own documentation. It meticulously scans your docs to identify pertinent sections and formulates responses complete with citations; if a question arises that lacks coverage, rather than making assumptions, it logs the query as an area that requires enhancement, ensuring your team is aware of upcoming improvements. Each response is directly linked to the specific heading and line of the source material, providing users with referenced answers while simultaneously alerting your team to the inquiries that remain inadequately addressed. The architecture of Knoku revolves around an efficient workflow: it begins with query analysis to extract both intent and entities, then context retrieval to pinpoint relevant sections of documentation, followed by response generation that leverages this context, and ultimately, output delivery that conveys the answer to the user. The setup process is intentionally streamlined; simply insert the widget into your documentation site, transfer content using the command line interface, and monitor visitor inquiries through the dashboard while continually refining your documentation based on feedback. This allows for a dynamic enhancement of your documentation resources in response to user needs.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Docusaurus
No
HTML
No
Markdown
No
Mintlify
No
MkDocs
No
Nextra
No
Shopify
Yes
Sphinx
No
Squarespace
Yes
Webflow
Yes
Integrations
Docusaurus
Yes
HTML
Yes
Markdown
Yes
Mintlify
Yes
MkDocs
Yes
Nextra
Yes
Shopify
No
Sphinx
Yes
Squarespace
No
Webflow
No
Pricing Details
$19/month
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Trial
Yes
Free Version
Yes
Pricing Details
$19 per month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
FlatRateChat
Founded
2026
Country
United States
Website
flatratechat.com
Vendor Details
Company Name
Knoku
Country
United States
Website
knoku.com
Product Features
Product Features
Software Documentation
Access Roles / User Permissions
No
Automatic Documentation Generation
No
Collaboration Tools
No
Docs Web Hosting
No
Feedback Capture
No
Markdown Support
No
Multiple Formats Support
No
Multiple Versions Support
No
Version Control
No
WYSIWIG Editor
No
Webhooks
No
reStructured Text Support
No