Average Ratings 431 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Do you need a better way of reaching your customers? Fivestars is used by over 14,000 businesses to bring back customers 2x more often via text, email and mobile apps marketing tools. To sign up customers, we provide a free Customer Touchscreen. AutoPilot and Unlimited Promotions allow you to stay in the forefront of your customers' minds by automatically reaching them with the right offer at just the right moment. We provide detailed reporting on the spend and visit patterns of your customers.

Description

NPS Software for your business. Start collecting customer feedback by sending a simple Net Promoter Score® survey. Our automated survey platform will help increase response rates, collect actionable customer feedback, and maximize business growth. Multiple campaigns can be run to survey different audiences based on predefined schedules or events that were triggered in another application. You can combine email and in-app templates to reach customers on the channels that are most likely to respond to your surveys. You can personalize the survey templates' design and language and create a follow-up question that is based on the feedback. You can increase your response rate by using your domain and A/B testing subject lines. Also, have your audience verified for deliverability. Keep track of all the surveys sent to your audience. Workflows allow you to automate different processes and create unique scenarios.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Birdeye
Autotask PSA
BI Book
ClickFunnels
Copper
Emburse Abacus
IBM Targetprocess
Jitbit Help Desk
Jotform
Kommo
Magnetic
Microsoft Dynamics 365
Proposify
Stripe
TalentLMS
Teamwork Desk
Workable
Zoho CRM
Zoho Creator

Integrations

Birdeye
Autotask PSA
BI Book
ClickFunnels
Copper
Emburse Abacus
IBM Targetprocess
Jitbit Help Desk
Jotform
Kommo
Magnetic
Microsoft Dynamics 365
Proposify
Stripe
TalentLMS
Teamwork Desk
Workable
Zoho CRM
Zoho Creator

Pricing Details

$299 per month
Free Trial
Free Version

Pricing Details

$39 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fivestars Loyalty

Founded

2011

Country

United States

Website

www.fivestars.com

Vendor Details

Company Name

Retently

Founded

2015

Country

United States

Website

www.retently.com

Product Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Alternatives

Alternatives

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Fivestars

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Preferred Patron Loyalty

Preferred Patron Loyalty, LLC
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SurveyOL

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