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support

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Description

Businesses and consumers are reshaping their expectations regarding interactions with financial institutions, placing less emphasis on geographic presence and focusing instead on the institution's capability to engage with them effectively. Fiserv provides businesses with cutting-edge solutions designed to control costs, enhance and secure revenue, and manage the risks involved in payment processing while also fostering strong customer relationships. The current landscape has compelled financial institutions to reconsider the role of digital channels and real-time payment systems in meeting consumer demands for seamless experiences. With Fiserv’s offerings, whether customers are making payments in person, online, or via mobile devices, organizations can fully leverage the advantages of electronic payment processing. This adaptability not only meets the evolving needs of consumers but also positions businesses for sustained growth in a rapidly changing market.

Description

Owning the payment channel equates to possessing the customer relationship, but as payment methods advance rapidly, this ownership is increasingly challenged. Companies such as Square and Venmo are actively working to undermine traditional financial institutions by offering quicker and more engaging payment solutions. In addition, fintech startups are developing fascinating innovations that promise to reshape the industry. Retail giants like Amazon and streaming services such as Netflix have raised consumer expectations regarding convenience and the speed at which services are delivered. Furthermore, the current trend towards mobile usage means that both consumers and businesses prefer to manage their transactions and interactions through mobile devices. As a result, maintaining control over the ever-evolving payments landscape is becoming increasingly complex due to fresh competitors, alternative payment methods, and heightened expectations from end-users. However, partnering with Jack Henry Payments allows you to access comprehensive, integrated solutions that effectively cater to nearly every payment channel and manage the entire lifecycle of various payment types. This strategic choice not only enhances your service offerings but also positions you to thrive in a competitive market.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Akoya Yes 
Complif Yes 
Canary Digital Tipping Yes 
ChargeSentry Yes 
CoreConnect Foundation Yes 
Dadepay Yes 
Encapture Yes 
InflatableOffice Yes 
Jack Henry Financial Crimes Defender No 
Juspay Yes 
NovelVox Agent Accelerator Yes 
OneDine Yes 
OneSpan Identity Verification Yes 
Quavo Yes 
Refold Yes 
SOLEX Yes 
Sandbox Banking Yes 
VALID Systems Yes 
Yuno Yes 
commonsku Yes 

Integrations

Akoya Yes 
Complif Yes 
Canary Digital Tipping No 
ChargeSentry No 
CoreConnect Foundation No 
Dadepay No 
Encapture No 
InflatableOffice No 
Jack Henry Financial Crimes Defender Yes 
Juspay No 
NovelVox Agent Accelerator No 
OneDine No 
OneSpan Identity Verification No 
Quavo No 
Refold No 
SOLEX No 
Sandbox Banking No 
VALID Systems No 
Yuno No 
commonsku No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Fiserv

Founded

1984

Country

United States

Website

www.fiserv.com/en.html

Vendor Details

Company Name

Jack Henry & Associates

Founded

1976

Country

United States

Website

www.jackhenry.com/what-we-offer/payments

Product Features

Financial Services

Analytics No 
Branch Optimization No 
Channel Management No 
Compliance Management No 
Customer Engagement No 
Performance Management No 
Risk Management No 

Payment Gateways

ACH / eCheck support No 
Buyer Authentication No 
Credit / Debit Support No 
Customer Information Storage No 
Fraud Prevention No 
Invoicing No 
Multi-Currency No 
PCI Compliance No 
Point-of-Sale (POS) No 
Recurring Billing / Subscriptions No 
Reporting / Analytics No 

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible No 
Debit Card Support No 
Gift Card Management No 
Mobile Payments No 
Online Payments No 
POS Transactions No 
Receipt Printing No 
Recurring Billing No 
Signature Capture No 

Alternatives

Alternatives