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Average Ratings 0 Ratings
Description
A comprehensive software solution designed to streamline the management of credit and debit card operations is beneficial for issuers, cardholders, and businesses alike. With ease and speed, users can tailor and automate the oversight of credit, debt, and prepaid cards to fit their institutional needs. The system incorporates a robust transactional engine that facilitates credit card authorizations on a global scale. Enhance your institution's security with advanced technological offerings, including loss prevention measures for both open and closed credit card transactions. Additionally, businesses can manage payments with the assurance of international security standards and transactional certifications. The platform allows for the rapid development of new products and payment services, enabling thorough analysis of business operations and revenue opportunities. This integrated approach not only simplifies processes but also empowers institutions to adapt quickly to market changes and customer demands.
Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
API Access
Has API
API Access
Has API
Integrations
Microsoft Excel
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fisa Group
Founded
1995
Country
Ecuador
Website
www.fisagrp.com/en/fisacredit
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Product Features
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics