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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Description

Integrated Operations 360 (iOps360) is a cloud-based operation management platform that was created by public safety workers. iOps360 offers a variety of features including scheduling, time management and status boards. We have an extensive suite of Scheduling tools, based on over 14 years of experience in scheduling. There are many staffing options, including ABC, ABCD and Days Of The Week. We also offer custom patterns (Dupont Modified Dupont Charlotte Fire, etc.), self scheduling, and custom shift templates. Each staffing model can be customized to allow for Availability, Hirebacks, Swaps and Trades, Kelly Days, or Leave Requests. All USA-based customer support is included for free. Our goal is to provide 24/7 customer support. You can easily get any question answered quickly using our Live Chat feature. You can also email or call us at any time.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Fire Rescue Systems No 
Geotab No 
Keystone No 
National Fleet Tracking No 
OpenGTS No 
RapidSOS Yes 

Integrations

Fire Rescue Systems Yes 
Geotab Yes 
Keystone Yes 
National Fleet Tracking Yes 
OpenGTS Yes 
RapidSOS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$4/user/month
$4/user/month No hidden fees no extra costs. All modules included
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Vendor Details

Company Name

iOps360

Founded

2004

Country

United States

Website

iops360.com

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking Yes 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data Yes 
Refusal Statements No 
Shift Management Yes 
Supply Management Yes 

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