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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Description

No matter the size of your agency, we offer tailored software solutions for public safety that cater to all requirements. Whether you're in law enforcement, dispatch, corrections, or emergency services, our software plays a crucial role in fostering a safer and more efficient environment for users and the community alike. Choose your agency type below to begin the process. SmartCOP operates as a financially robust division of N. Harris Computer Corporation, which is a part of Constellation Software, Harris Inc. This parent company strategically acquires and retains businesses, with no intention of selling them off. Our software applications have been meticulously crafted to provide comprehensive integrated solutions for the public safety sector. Each component of our software suite employs a shared Master Index File, facilitating straightforward record searches and connections while minimizing the need for repetitive data entry. We are dedicated to ensuring that our clients receive the utmost value through our extensive annual maintenance and support agreements, which are designed to enhance user experience and operational efficiency. Join us in revolutionizing public safety through technology.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Axon Fusus No 
RapidSOS Yes 

Integrations

Axon Fusus Yes 
RapidSOS No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Vendor Details

Company Name

SmartCOP

Founded

1999

Country

United States

Website

www.smartcop.com

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

Law Enforcement

Case Management No 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

Transportation Dispatch

Billing & Invoicing No 
Computer Aided Dispatch No 
Customer Database No 
Emergency Dispatch No 
Fuel Management No 
Mileage Tracking No 
Order Management No 
Routing No 
Scheduling No 
Vehicle Tracking No 

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