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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

FirstResponse911 bridges data gaps between public safety agencies. For agencies that share borders or regularly work together, it is necessary to share information on calls for service to provide the timeliest and best response. In these situations, sharing the initial call information quickly and then providing any updates as they occur is the best way to get the response started and then augment with any additional resources as needed. With all agencies getting the same information, there is less confusion and better control of the incident response across jurisdictions. FirstResponse911 provides public safety agencies with the ability to automatically route call data to a subscribing agency based on established policies and procedures. The system enforces acknowledgment of receipt and confirms the intention to respond. When several agencies service an area, FirstResponse911 incorporates customer-defined rules to assign the call to the appropriate agency.

Description

We facilitate seamless communication among first responders and their partners during emergencies, enhancing safety, security, and the preservation of lives. Our platform integrates voice and video capabilities, enabling any agency to communicate and exchange critical information with partners instantly. This leads to rapid emergency collaboration, heightened situational awareness, and effective coordination efforts. Every second saved can translate to lives saved, as the failure to communicate and share crucial information at pivotal moments has resulted in unnecessary fatalities. Regardless of your location or that of your team, Mutualink’s interoperable communications ensure smooth collaboration within your agency, with other agencies, and even between public entities and private security forces. It is essential to note that not all interoperable communications solutions achieve the Department of Homeland Security (DHS) Support Anti-terrorism by Fostering Effective Technologies (SAFETY) Act certification, which underscores the importance of responsible and dependable communication systems. Our commitment to reliable interoperable communications empowers first responders and enhances overall emergency response efforts significantly.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AT&T Managed Threat Detection and Response No 
InformaCast No 
Milestone XProtect No 
RapidSOS Yes 
Raptor Emergency Management No 
Rave Alert No 
Vector LiveSafe No 
Verizon Cloud No 

Integrations

AT&T Managed Threat Detection and Response Yes 
InformaCast Yes 
Milestone XProtect Yes 
RapidSOS No 
Raptor Emergency Management Yes 
Rave Alert Yes 
Vector LiveSafe Yes 
Verizon Cloud Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

DataTech911

Founded

2013

Country

United States

Website

www.firstresponse911.com

Vendor Details

Company Name

Mutalink

Founded

2006

Country

United States

Website

mutualink.net

Product Features

EMS

Availability Indicator No 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature No 
Equipment Tracking No 
Fleet Management No 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management No 
Supply Management No 

Product Features

Law Enforcement

Case Management No 
Certification Management No 
Court Management No 
Court Management Integration No 
Crime Scene Management No 
Criminal Database No 
Dispatching No 
Evidence Management No 
Field Reporting No 
Incident Mapping No 
Internal Affairs Administration No 
Investigation Management No 
Scheduling No 

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