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Average Ratings 3 Ratings

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design
support

Description

Howdy Design, development, and the best jokes... We've got It All. FireHawk pushes our knowledge and experience to quickly move forward for our clients and ourselves. This is OUR difference. We keep moving forward, learning and growing to be better developers, better people, and a better company. What can we do to help you? We are your one-stop shop! We can help you bring your app idea to life, reinvent the way that you do business, and every social media campaign and website in between. Client Relationship Management. Our CRM is a platform that can transform any business, regardless of industry or stage. Ask for a demo! Design & Development. We can help you create beautiful solutions to creative problems, whether it's a new app, a stunning website, or rebranding. Marketing & Consulting Our experts are available to help you transform your business by providing professional feedback

Description

Tailor your interface for optimal simplicity and efficient case management by automating tasks, establishing parameters, and crafting business-specific rules. Exclusively designed for Australia and New Zealand, Funeral Buddy adheres to all regulatory requirements, with the option to add features tailored to unique business operations. Maintain a precise log of pending tasks to guarantee each case is managed smoothly, thereby reducing the likelihood of bottlenecks and errors. Funeral Buddy is equipped with customizable templates for newspaper obituaries and other essential end-of-life documents, such as orders of service and handouts. Additionally, it provides an online portal for the bereaved to address any pertinent questions about their arrangements, facilitating ease during a difficult time. With just a single click, you can link Funeral Buddy to your local death registration office, ensuring that the appropriate authorities are informed promptly and efficiently. This integration streamlines the process even further, making it easier for all parties involved.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Xero Yes 
AWS App2Container No 
Dropbox Yes 
Google Yes 
MYOB No 
MYOB AccountRight Yes 
MYOB Acumatica Yes 
QuickBooks Desktop Pro Yes 
QuickBooks Online Yes 
Slack Yes 
Stripe No 
Telnyx No 
WordPress Yes 
Zapier Yes 

Integrations

Xero Yes 
AWS App2Container Yes 
Dropbox No 
Google No 
MYOB Yes 
MYOB AccountRight No 
MYOB Acumatica No 
QuickBooks Desktop Pro No 
QuickBooks Online No 
Slack No 
Stripe Yes 
Telnyx Yes 
WordPress No 
Zapier No 

Pricing Details

$49 per user, per month
For Funeral Homes we charge per At-Need or Pre-Need case at $21 per case and $5 per case for everything else like a burial, coroners transfer or headstone.
Free Trial No 
Free Version No 

Pricing Details

$99 per month
Each plan is a monthly base fee plus a flat per-case fee — Starter $99/mo + $18/case, Professional $149/mo + $15/case, Enterprise $299/mo + $12/case. Cases are billed in arrears, so you only pay for cases you actually managed. No setup fee, no lock-in contract, and Enterprise has no per-user charge. 14-day free trial, no credit card. All prices AUD.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

FireHawk Systems Pty Ltd

Founded

2017

Country

Australia

Website

firehawkfunerals.com

Vendor Details

Company Name

CTV Software

Founded

2017

Country

Australia

Website

www.funeralbuddy.com.au

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration No 
Task Management Yes 
Territory Management Yes 

Product Features

Funeral Home

Cemetery Management No 
Cremation Management Yes 
Financial Reporting Yes 
Funeral Ledger Yes 
Lot Management No 
Merchandising No 
Pre-Need Management Yes 
Routing No 

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