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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Fire Rescue Systems offers comprehensive fire and rescue software designed to address every aspect of emergency dispatch scenarios. Our platform is not only highly efficient but also user-friendly, making it particularly suited for urgent situations. We feature a modular system that can be customized to meet the specific needs of any department, no matter its size. With a diverse range of modules available, we can cater to a variety of requirements effectively. Each module has been meticulously fine-tuned and rigorously tested to ensure optimal performance and user satisfaction. The Mobile Responder System (MRS) is an integrated mobile application that equips users with vital run information, enables them to sign in for assignments, facilitates instant messaging with team members, and provides GPS navigation to incident locations. With MRS, responders have essential resources readily available at their fingertips. Additionally, our truck bay printers streamline the process by automating the printing of rip and run sheets, ensuring you receive critical information swiftly to expedite your response. Whether your agency is managing 200 alarms or juggling 20,000 across various jurisdictions, our Computer-Aided Dispatch (CAD) solution is robust enough to handle any operational demand seamlessly. This level of adaptability and efficiency makes Fire Rescue Systems a trusted partner in emergency response.

Description

Symphia NowForce facilitates instant communication and improves situational awareness, leading to more effective incident management and response strategies. By utilizing cutting-edge smart devices along with robust wireless and mobile networks, organizations can swiftly adapt to unfolding events as they happen. This flexible and scalable platform promotes information exchange, centralized communication, and coordinated responses among various teams, irrespective of their geographical locations. It connects personnel and units to enable real-time insights and alert dissemination, ensuring that responses are streamlined no matter where they are needed. The platform harnesses smart technology and network capabilities for immediate interaction through video, voice, and text, fostering a seamless flow of information. It maintains a continuous 24/7 link between operations leadership, SOC command centers, security personnel, and local emergency responders. Moreover, the comprehensive view of emergency dispatch enhances situational awareness and significantly speeds up response times during crises, which is vital for effective incident resolution. In essence, Symphia NowForce not only improves communication but also transforms how organizations manage emergencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

iOps360 Yes 

Integrations

iOps360 No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Fire Rescue Systems

Founded

1983

Country

United States

Website

www.firerescuesystems.com

Vendor Details

Company Name

Intellicene

Founded

2002

Country

United States

Website

intellicene.com/symphia-nowforce/

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis No 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock No 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance Yes 
Patient Database No 
Point-of-Service Data No 
Refusal Statements Yes 
Shift Management Yes 
Supply Management No 

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data Yes 
In-Vehicle Navigation Yes 
Incident Response Checklists Yes 
Pictometry Imagery Yes 
Scheduling Yes 
Search Yes 

Product Features

EMS

Availability Indicator Yes 
Billable Items Tracking No 
Daily Unit Loading Analysis Yes 
Dispatch Monitoring Yes 
EMS Service Roles Time Clock Yes 
Electronic Signature Yes 
Equipment Tracking Yes 
Fleet Management Yes 
NEMSIS Compliance No 
Patient Database No 
Point-of-Service Data No 
Refusal Statements No 
Shift Management Yes 
Supply Management No 

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar Yes 
Facility Pre-planning Data No 
In-Vehicle Navigation Yes 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling Yes 
Search No 

Law Enforcement

Case Management Yes 
Certification Management Yes 
Court Management No 
Court Management Integration Yes 
Crime Scene Management No 
Criminal Database No 
Dispatching Yes 
Evidence Management No 
Field Reporting Yes 
Incident Mapping Yes 
Internal Affairs Administration No 
Investigation Management No 
Scheduling Yes 

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