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Description
Design a robust and flexible message-driven enterprise backplane that facilitates distributed, parallel data flows among endpoints to ensure dynamic scalability and extensibility. The Fiorano Hybrid Integration Platform (HIP) empowers integration experts and application developers within organizations to swiftly implement a lightweight yet potent IT infrastructure backbone, which supports asynchronous information sharing throughout the extended enterprise. By consolidating various systems—whether on-premise or in the cloud—Fiorano HIP harmonizes the adaptability of cloud solutions, the security of on-premises architectures, and the computational strength of multiple executions. This enables organizations to swiftly respond to fluctuating market dynamics by embracing a dynamic and scalable framework. Furthermore, it enhances the exchange of information and optimizes processes, leading to higher efficiency and productivity levels. Leveraging real-time data availability allows for expedited decision-making across departments, ensuring that businesses can promptly meet the evolving demands of their customers, ultimately fostering a more responsive and agile enterprise. In this way, Fiorano HIP not only improves operational capabilities but also positions organizations for future growth and innovation.
Description
InteGreat Web Services simplifies the process of engaging with both Collabrance and GreatAmerica while users remain within their main business management systems. In conjunction with ConnectWise, Collabrance has developed a ticketing integration that enables Managed Service Providers (MSPs) to effortlessly transfer tickets between themselves and Collabrance. This integration fosters a more cohesive and efficient collaboration when addressing customer IT issues, allowing both parties to work on the same ticket as necessary. The system ensures that information is consistently replicated, providing a unified view of customer data. A new field has been introduced specifically for the Collabrance Ticket Number, allowing users to monitor and manage customer tickets and activities seamlessly. The secure platform facilitates the sharing of information and insights, significantly reducing errors and confusion by enabling simultaneous work on the same ticket across different systems. Additionally, it automatically updates and shares customer information in real time, including crucial details such as the company name, Collabrance Ticket Number, all relevant notes, configuration name, status, site, and contact information. This integration not only streamlines operations but also enhances the overall customer service experience.
API Access
Has API
API Access
Has API
Integrations
ConnectWise PSA
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$110 per user per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Fiorano Software
Founded
1995
Country
United States
Website
www.fiorano.com/products/fiorano_hybrid_integration
Vendor Details
Company Name
Collabrance
Founded
2009
Country
United States
Website
www.collabrance.com/what-we-do/resources/integreat
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging
Integration
Dashboard
ETL - Extract / Transform / Load
Metadata Management
Multiple Data Sources
Web Services
Product Features
Enterprise Service Bus (ESB)
Data Source Connectors
Electronic Data Interchange (EDI)
Enterprise Application Integration
Enterprise Integration Patterns (EIP)
Integrations Management
Messaging