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Description
Achieve optimal visibility for products, brands, and categories while swiftly responding to new product introductions and promoting seasonal offerings. Stay agile in the face of emerging trends by leveraging shopper behavior, purchasing habits, analytics, and established machine learning models to drive relevant results. Display the most appropriate outcomes at crucial moments through contextual promotions, while emphasizing significant products, refining navigation, and crafting an exceptional user experience. B2B merchants are empowered to design search and navigation experiences that not only enhance customer relationships but also contribute to revenue growth and offer a competitive edge. FindTuner delivers an extensive array of features that enable merchandisers to effectively produce high-quality, relevant search results, enhance the shopping experience with personalization, and maximize both revenue and profitability. Additionally, the expanding feature set of FindTuner allows for the seamless creation and management of merchandising strategies across multiple storefronts, ensuring adaptability and efficiency in a dynamic market. This enables merchants to stay ahead of trends and provide consumers with a tailored shopping journey.
Description
Achieve greater precision in results with the Inbenta Semantic Search Engine, which comprehends the intent behind customer inquiries. As the most commonly utilized self-service feature, found on 85% of websites, the capability to present the most pertinent information can significantly impact the quality of the customer experience on your site. Inbenta Search aggregates information from various customer relationship management platforms like Salesforce.com and Zendesk, as well as other specified online sources. By leveraging Inbenta's Symbolic AI and Natural Language Processing technologies, this advanced semantic search system effectively interprets user questions, swiftly provides the best answers, and helps lower your support expenses. Furthermore, adopting Inbenta's Symbolic AI technology eliminates the need for extensive data training, allowing for rapid deployment and immediate advantages from the Inbenta Search engine. This means that businesses can enhance customer satisfaction while also streamlining their operational costs efficiently.
API Access
Has API
API Access
Has API
Integrations
Apache Solr
Broadleaf Commerce
Broadleaf VMS
Genesys Cloud CX
IBM WebSphere Application Server
IBM WebSphere Commerce
Lucidworks Fusion
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
Integrations
Apache Solr
Broadleaf Commerce
Broadleaf VMS
Genesys Cloud CX
IBM WebSphere Application Server
IBM WebSphere Commerce
Lucidworks Fusion
Magento
NTT Cloud Communications
NiCE Workforce Management (WFM)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FindTuner
Founded
1995
Country
United States
Website
www.findtuner.com
Vendor Details
Company Name
Inbenta
Founded
2005
Country
United States
Website
www.inbenta.com/en/products/search/