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Description
Finastra's Bacsactive-IP is a cloud-driven platform aimed at optimizing payment processing for various types of transactions, such as payroll, supplier payments, expenses, and more. This solution accommodates businesses of all sizes, ranging from small enterprises handling their direct debits to large corporations managing millions of transactions on a daily basis. The service includes a robust set of features, such as secure user access with multi-factor authentication, web-based technology that supports simultaneous use by multiple users, and seamless integration with pre-existing systems to boost operational effectiveness. Additionally, optional modules can be implemented to further automate payment processes, ensuring a customized solution that aligns with unique business requirements. As a Software-as-a-Service offering, Bacsactive-IP removes the necessity for hardware investments or software installations, thereby lowering both initial and ongoing expenses associated with implementation. With its user-friendly interface and adaptability, it positions itself as a valuable asset for organizations looking to enhance their payment processing capabilities.
Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$50 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Finastra
Founded
2017
Country
United Kingdom
Website
www.finastra.com/payments/solutions/bacsactive-ip
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Product Features
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture
Product Features
Call Center
Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics