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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

FinView is an innovative, cloud-driven debt collection solution tailored for agencies seeking to enhance and streamline the entire debt recovery process via automation, integrated data, and centralized workflows. By merging case management, communication tools, analytics, and customer self-service functionalities into one cohesive system, it empowers teams to optimize their operations and achieve better collection results. The platform offers a consolidated workspace that provides agents with a comprehensive view of each case, encompassing debtor details, payment arrangements, communications, and necessary documentation. Additionally, integrated features like TaskDesk and Inbox facilitate task management and enable multi-channel communication from a single interface. With its user-friendly drag-and-drop builder, FinView enables organizations to create automated workflows, allowing them to define rules, orchestrate processes, and connect with debtors across various channels without the need for coding expertise, ultimately enhancing efficiency and effectiveness in debt recovery efforts. Furthermore, this system's ability to adapt to the unique needs of each agency ensures that they can tailor their approach to fit their specific operational requirements.

Description

In 2004, we launched Swordfish, a specialized software system designed for debt collection, aiming to enhance efficiency and profitability within the recovery sector at a reasonable cost. By merging the expertise of legal professionals and debt collection specialists with IT knowledge, we crafted an intuitive and accessible application that has become a preferred choice among industry players. Our commitment to leveraging technology to address our clients' challenges drives us to continually update Swordfish, incorporating increasing levels of automation and flexibility. Swordfish has gained recognition as a premier solution worldwide, celebrated for its sophisticated features, seamless integrations, adherence to legal standards, and scalability, positioning it as the preferred partner for debt collection firms not only in South Africa but also in nations like Lesotho, Namibia, Kenya, and Botswana. As we move forward, we aim to further enhance our offerings to meet the evolving needs of our clients in the ever-changing landscape of debt collection.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Beefree
ClickSend
D&B Connect
Exact
Microsoft 365
Microsoft Azure
PayPal
Ponto
QuickBooks Online
Rectxt
Revolut
Seagate CORTX
SendGrid
SourceWhale
Stripe
bunq
iDEAL

Integrations

Beefree
ClickSend
D&B Connect
Exact
Microsoft 365
Microsoft Azure
PayPal
Ponto
QuickBooks Online
Rectxt
Revolut
Seagate CORTX
SendGrid
SourceWhale
Stripe
bunq
iDEAL

Pricing Details

Free
Free Trial
Free Version

Pricing Details

$35 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

FinView

Country

United States

Website

www.finview.ai/

Vendor Details

Company Name

Swordfish Software

Founded

2004

Country

South Africa

Website

www.swordfish.co.za/

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Product Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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