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Description
Fin is the #1 AI agent for customer service, recognized for delivering superior performance by resolving up to 65% of complex support queries end-to-end. The platform offers a unified workspace where teams can monitor, analyze, train, test, and deploy AI models effortlessly without any coding skills, driving continuous improvements in response quality. Fin’s patented AI Engine™ employs advanced retrieval-augmented generation technology to refine queries, generate accurate responses, validate outputs, and optimize overall efficiency. It supports seamless integration with any helpdesk system, including Intercom, Zendesk, Salesforce, and more, enabling omnichannel customer support across voice, email, live chat, WhatsApp, Facebook Messenger, Slack, and others. The system is highly adaptable, following existing automation rules and providing smooth handoffs to human agents when needed. Fin is trusted by leading companies like Lightspeed and Anthropic and comes with certifications for data security and privacy compliance. Its pricing is based on a pay-per-resolution model, making it a cost-effective solution for businesses of all sizes. A free 14-day trial and personalized demos are available to help teams get started quickly.
Description
Transform your AI-Powered Chat into your most valuable asset. This advanced assistant is well-versed in the intricacies of your business and excels at automating tasks such as answering inquiries, managing schedules, and capturing leads. Users visiting your website are often in search of self-service options to facilitate their research before reaching out directly to your organization. By enabling these users with AI-driven search capabilities, they can receive immediate answers to their questions. This intelligent assistant not only comprehends your business's core functions but also discerns the intent behind various queries, allowing it to tackle inquiries, capture leads, and arrange appointments with optimal timing. It's important to recognize that visitors approach websites in diverse ways; while some prefer to chat directly with a company, others may initially turn to the search bar as they explore options and are not quite ready to make direct contact. Understanding these different user behaviors can significantly enhance their overall experience.
API Access
Has API
API Access
Has API
Integrations
HubSpot Customer Platform
Salesforce
HubSpot CRM
HubSpot Sales Hub
HubSpot Service Hub
Intercom
Jobber
Less Annoying CRM
Salesforce Field Service
Service Fusion
Integrations
HubSpot Customer Platform
Salesforce
HubSpot CRM
HubSpot Sales Hub
HubSpot Service Hub
Intercom
Jobber
Less Annoying CRM
Salesforce Field Service
Service Fusion
Pricing Details
$0.99 per resolution
Free Trial
Free Version
Pricing Details
$99.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Intercom
Founded
2011
Country
United States
Website
fin.ai/
Vendor Details
Company Name
XAPP AI
Founded
2012
Country
United States
Website
xapp.ai