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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Since 1994, an EMR and practice management software has been helping opticians, ophthalmologists, and optometrists manage their practices. Filopto is focused on improving staff productivity, from booking appointments to dispensing medication and invoicing, to managing your patients' medical records. Use RevSpring to send automated reminders and recall notices. Send your claims electronically to process your insurance payments. TransNational payment processing services allow patients to pay their bills using their debit or credit cards. The pricing rules manager will assist you and your staff in updating the item pricing by calculating the retail prices based on your purchase price for you. The Eye On Your Business module helps you stay in touch with your business' pulse - what's selling, what's working, and what needs your attention.

Description

A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Microsoft Excel No 
QuickBooks Online Yes 
RevSpring Yes 

Integrations

Microsoft Excel Yes 
QuickBooks Online No 
RevSpring No 

Pricing Details

$166.00/month
Available pricing plans:
- Subscription
- Private Cloud Service
Free Trial Yes 
Free Version No 

Pricing Details

$50 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ACCRA Solutions Inc.

Founded

1994

Country

Canada

Website

www.filopto.com

Vendor Details

Company Name

ICS Flow

Founded

2002

Country

South Africa

Website

icsflow.com

Product Features

Electronic Medical Records (EMR)

Appointment Management Yes 
Charting Yes 
Compliance Tracking No 
E-Prescribing No 
E/M Coding Yes 
HIPAA Compliant Yes 
Handwriting Recognition Yes 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition Yes 

Optometry

Appointment Management Yes 
Insurance Management Yes 
Inventory Management Yes 
Patient Records Yes 
Recall Tracking Yes 

Product Features

Call Center

Blended Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Scripting Yes 
Campaign Management Yes 
Database No 
Escalation Management Yes 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer Yes 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

NextGen Healthcare EHR Reviews

NextGen Healthcare EHR

NextGen Healthcare
Advantage SMART Practice Reviews

Advantage SMART Practice

Compulink Healthcare Solutions