Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Since 1994, an EMR and practice management software has been helping opticians, ophthalmologists, and optometrists manage their practices.
Filopto is focused on improving staff productivity, from booking appointments to dispensing medication and invoicing, to managing your patients' medical records. Use RevSpring to send automated reminders and recall notices. Send your claims electronically to process your insurance payments.
TransNational payment processing services allow patients to pay their bills using their debit or credit cards.
The pricing rules manager will assist you and your staff in updating the item pricing by calculating the retail prices based on your purchase price for you.
The Eye On Your Business module helps you stay in touch with your business' pulse - what's selling, what's working, and what needs your attention.
Description
A comprehensive solution that integrates CRM, VoIP, payments, workflow management, scheduling, communication channels, dashboards, and reporting tools is available for various applications including sales, marketing, customer service, debt collection, appointments, and BPO. This platform allows you to create a business model focused on customer satisfaction, seamlessly linking sales efforts to customer support. By providing a transparent view of your sales pipeline, it enhances your understanding of processes that lead to business success. Transform your perspective on debit orders with our assistance in automating the billing process, which includes features such as automated debit order collections and immediate payment request links. Additionally, you will receive notifications for returned debit orders, quick credit services, validation of account and banking details, and automated communications via both emails and SMS. Everything related to communication is centralized, allowing you to track all interactions in one location, and facilitating message sending at any stage of the workflow. This all-in-one solution simplifies operations and enhances efficiency across all customer touchpoints.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$166.00/month
Available pricing plans:
- Subscription
- Private Cloud Service
- Subscription
- Private Cloud Service
Free Trial
Yes
Free Version
No
Pricing Details
$50 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ACCRA Solutions Inc.
Founded
1994
Country
Canada
Website
www.filopto.com
Vendor Details
Company Name
ICS Flow
Founded
2002
Country
South Africa
Website
icsflow.com
Product Features
Electronic Medical Records (EMR)
Appointment Management
Yes
Charting
Yes
Compliance Tracking
No
E-Prescribing
No
E/M Coding
Yes
HIPAA Compliant
Yes
Handwriting Recognition
Yes
Integrated Telehealth
No
MIPS Certified
No
Meaningful Use Certified
No
ONC-ATCB Certified
No
Patient Portal
No
Self Service Portal
No
Voice Recognition
Yes
Optometry
Appointment Management
Yes
Insurance Management
Yes
Inventory Management
Yes
Patient Records
Yes
Recall Tracking
Yes
Product Features
Call Center
Blended Call Center
No
Call Logging
Yes
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
Yes
Inbound Call Center
Yes
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
No
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes