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support

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Description

Fig Group serves as a comprehensive cybersecurity and compliance solution tailored for businesses and managed service providers (MSPs). The platform integrates various elements such as policies, risk assessments, evidence collection, security oversight, compliance tracking, remediation efforts, and reporting functionalities. This enables MSPs to effectively manage and align security and compliance initiatives across a diverse client portfolio. In addition, Fig Group offers services like penetration testing, vulnerability assessments, security evaluations for devices and cloud services, public exposure evaluations, and code security audits. Through Fig Compliance Ltd, clients can access Cyber Essentials, Cyber Essentials Plus, and Defence Cyber Certification (DCC) Levels 0 and 1. The platform also supports white-label options for its security testing and certification services, empowering MSPs to preserve their relationships with clients while delivering critical security measures. Organizations can leverage Fig Group to fulfill their specific security and compliance requirements. For further information, interested parties can explore the website or reach out via phone for assistance.

Description

Spring Labs is an innovative AI leader focused on improving efficiency and profitability within the financial services industry by leveraging advanced AI technologies. Their primary offering, Zanko, acts as an AI assistant for financial institutions, optimizing customer support and compliance workflows by automating various tasks, which allows for enhanced self-service options, increased team productivity, and an improved customer experience. The tools within Zanko empower compliance teams to cut down complaint analysis and triage times by an impressive 70% through automated processes like classification, tagging, profiling, and root cause identification. Furthermore, Zanko interprets user questions and converts them into actionable solutions, which boosts the productivity of customer service agents by 50% and fosters reliable self-service through its customer support chat feature, leading to a 30% decrease in routine support inquiries. In this way, Spring Labs continues to drive transformation in the financial services landscape, positioning institutions to better serve their clients effectively.

API Access

Has API

API Access

Has API

Screenshots View All

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Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

£99/month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Fig Group

Founded

2025

Country

United Kingdom

Website

www.figgroup.co.uk

Vendor Details

Company Name

Spring Labs

Country

United States

Website

www.springlabs.com

Product Features

Product Features

Compliance

Archiving & Retention
Artificial Intelligence (AI)
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Sarbanes-Oxley Compliance
Surveys & Feedback
Version Control
Workflow / Process Automation

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