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Description
Streamline your field service operations with FieldServicely, the premier software designed for effective management of technicians and contractors while monitoring their GPS locations and performance metrics. Effortlessly generate job assignments and choose your customers, with the ability to set specific job locations and organize shifts for your workforce. Once a task is completed, team members can submit proof of their work, allowing managers to review and validate the accompanying images and audio files before approving the jobs. FieldServicely distinguishes itself in the realm of field service solutions by offering a comprehensive real-time display of employee locations, enabling you to pinpoint the whereabouts of your field technicians directly from the dashboard. Additionally, field service technicians have the capability to record notes regarding job-specific details, fostering improved communication as managers can respond to these entries. You can also create and oversee work orders, encompassing billing, budgeting, and job assignments within each order. Our field management service software ensures technicians receive immediate notifications when new jobs are allocated to them, promoting efficiency and responsiveness in your operations. This holistic approach not only enhances productivity but also improves overall customer satisfaction.
Description
It can be difficult to keep up with the changing customer expectations. Manufacturers must redefine their field service operations to become proactive rather than reactive.
Tavant combines the best practices of connected technologies, machine-learning, and artificial intelligence in order to help companies deal with the new realities that come with field service operations. Tavant's Field Service Management solution provides field service teams at all times with 360-degree information about their customers, machines and field technicians. This helps boost productivity, improve customer experience and impact revenue.
BENEFITS
Field service personnel can be empowered by superior field service tools
360-degree view in one place of all assets, customers, and products
Integration with other modules of the service lifecycle, such as warranty, order fulfillment and more, for a seamless experience for customers
Intelligent platform
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
FieldServicely
Country
United States
Website
www.fieldservicely.com
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/manufacturing/field-service-management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
