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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ServiceMax FieldFX offers an all-encompassing field service management solution tailored for energy service firms. It seamlessly integrates field and office personnel, optimizing job management through functionalities that are effective in both online and offline environments. Notable components consist of centralized job management, ticketing, scheduling, invoicing, and enterprise asset management (EAM). FieldFX enhances workflow efficiency by guaranteeing real-time synchronization once connectivity is reestablished, minimizing operational errors and boosting revenue generation. Additionally, the platform features sophisticated tools such as FieldFX DataGuide and CPQ, aimed at streamlining intricate field operations, improving service effectiveness, and promoting profitability. With its innovative approach, FieldFX stands as a vital resource for energy service providers looking to enhance their operational capabilities.

Description

The OverIT NextGen Platform serves as a holistic field service management (FSM) software solution aimed at digitizing and enhancing critical operations for sectors that oversee linear assets, such as utilities, energy, telecommunications, oil and gas, and transportation networks. This platform features integrated modules that encompass field service management, field collaboration, and geographic information system functionalities, effectively bridging the gap between back-office planning and on-the-ground execution within a unified framework. It offers sophisticated scheduling and intelligent dispatching powered by machine learning optimization, as well as mobile workforce management that includes offline capabilities. Additionally, the platform boasts a robust GIS that provides real-time access to geospatial data, facilitating informed decision-making and operational asset maintenance through predictive and IoT-driven workflows. By addressing inefficiencies in field operations and enhancing first-time fix rates, the OverIT NextGen Platform not only streamlines processes but also empowers organizations to achieve greater operational efficiency and responsiveness.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$135 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

PTC

Founded

1985

Country

United States

Website

www.ptc.com/en/products/servicemax/fieldfx

Vendor Details

Company Name

OverIT

Founded

2000

Country

Italy

Website

www.overit.ai/platform/

Product Features

Field Service Management

Billing & Invoicing Yes 
Contact Database Yes 
Contract Management No 
Customer Database No 
Dispatch Management Yes 
Electronic Signature No 
Inventory Management Yes 
Mobile Access No 
Payment Collection in the Field Yes 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock Yes 
Work Order Management Yes 

Tradesman Job Management

Contract Management No 
Customer Database No 
Dispatch Management No 
For Builders No 
For Electricians No 
For Field Service Businesses No 
For HVAC No 
For Plumbers No 
For Roofers No 
Invoicing No 
Job Tracking No 
Payments No 
Quoting No 
Reporting No 
Scheduling No 
Time Tracking No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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