Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
FieldBrain serves as a comprehensive online platform tailored for marketing and lead management specifically for contractors and home service providers. By integrating local search optimization and map ranking with features such as content generation, social media publishing, Google Business Profile updates, review management, and lead follow-up, it offers a multifaceted toolkit. Contractors can leverage job photographs to develop localized project narratives, monitor their visibility across various service regions, manage responses to web, SMS, and email inquiries, and utilize an AI-driven voice concierge to qualify incoming calls and schedule appointments. The platform effectively consolidates these functionalities into six interrelated capabilities: Scout, Ghostwriter, Lead Concierge, Social Director, Field Marshal, and Voice Concierge. Designed with the needs of trade businesses in mind, its workflow simplifies the management of local visibility, customer communications, and marketing efforts, all within a single, user-friendly system. This comprehensive approach not only enhances efficiency but also empowers contractors to better engage with their clientele.
Description
At the Concierge Desk, every moment is crucial, as guests require immediate information, and unnecessary steps can hinder service efficiency. The Concierge Suite provides a user-friendly task log with an enhanced workflow designed to streamline guest interactions. Concierges are adept at juggling multiple tasks simultaneously, and the ability to customize your task log according to your specific needs significantly boosts productivity. Our system enables you to accomplish your responsibilities with fewer clicks, allowing for the creation of personalized directions and printables while saving frequently used routes. You can easily locate nearby businesses, access maps, and obtain directions to assist guests promptly. Additionally, you can share this information directly with guests to ensure they reach their destinations efficiently. The system features a trackable texting capability, enabling seamless communication with guests while maintaining a history of past messages for easy reference. Moreover, our print-on-demand document library minimizes paper waste by allowing e-sending of custom itineraries and confirmations. To maintain a cohesive brand image, the platform also offers updated custom layouts for confirmations and itineraries, ensuring your team remains informed and aligned. This comprehensive suite of tools ultimately enhances the guest experience while boosting operational efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Facebook
Yes
Facebook Messenger
No
Google Business Profile
Yes
Google Maps
No
Instagram
Yes
LinkedIn
Yes
Microsoft Outlook
No
OpenTable
No
Opera
No
Skype
No
Integrations
Facebook
No
Facebook Messenger
Yes
Google Business Profile
No
Google Maps
Yes
Instagram
No
LinkedIn
No
Microsoft Outlook
Yes
OpenTable
Yes
Opera
Yes
Skype
Yes
Pricing Details
$999/month
The $999/month subscription includes 3,000 AI actions, 7,500 local SEO grid credits, 500 voice minutes, 2,000 SMS segments, and 30 video credits per month. Additional usage packages are available; top-up packages do not expire.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
FieldBrain
Website
fieldbrain.app
Vendor Details
Company Name
MS Shift
Founded
2005
Country
United States
Website
ms-concierge.com
Product Features
Marketing Automation
A/B Testing
No
Analytics / ROI Tracking
No
Artificial Intelligence
No
Content / Blogging Platform
No
Customizable CTAs
No
Drip Campaigns
No
Dynamic Content
No
Landing Pages / Web Forms
No
Lead Scoring
No
Sales Intelligence
No
Search Marketing
No
Segmentation
No
Social Marketing
No
Website Visitor Tracking
No