Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Field Ascend offers a comprehensive field service management solution designed to streamline and automate essential operations for service-oriented businesses, including HVAC, plumbing, electrical services, lift/elevator maintenance, and facilities management, among others, by integrating features such as job scheduling, work order management, dispatch automation, customer relationship management (CRM), and both customer and self-service portals into a single cloud-based platform. This software enhances efficiency with intelligent job scheduling and auto-assignment that aligns tasks with the skills and locations of engineers, while also providing real-time tracking via GPS, managing timesheets with GPS auto-audit, and offering a robust mobile application that allows field engineers to access and update job information, capture images, obtain digital signatures, complete checklists, and record equipment status without the need for a signal. Furthermore, Field Ascend enables automated preventive maintenance scheduling, optimizes routes for better efficiency, and includes reporting and analytics dashboards, along with capabilities for managing purchase orders, inventory, CRM, and site data. By centralizing these various functionalities, the platform not only improves operational workflows but also enhances communication and service delivery for businesses in diverse sectors.
Description
Offers extensive mobile functionality across devices such as iPhone, iPad, BlackBerry, Windows Mobile, and Android, enabling businesses to unlock new heights of efficiency and profitability through detailed service agreements, usage metrics, subcontractor management, equipment tracking, serialization, tailored reporting, and streamlined purchase and sales order processes, among other features. The system includes robust scheduling, work orders, and dispatch software specifically designed for HVAC, plumbing, electrical, and various service-oriented enterprises, providing an effective means to manage visit scheduling, quotes, invoicing, billing, and team coordination. aimInsight Consulting Inc. proudly operates as a Technisoft Registered Business Partner, authorized to sell, implement, and provide support for all applications within the Technisoft Service Manager suite. With a rich legacy of over 25 years, the Technisoft Service Manager stands out as a powerful maintenance solution that has consistently delivered reliable service to the equipment maintenance and service industries, adapting to the evolving needs of its users. This combination of features and support makes it an invaluable resource for businesses aiming to enhance their operational efficiency and service delivery.
API Access
Has API
API Access
Has API
Integrations
Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero
Integrations
Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero
Pricing Details
$13.53 per month
Free Trial
Free Version
Pricing Details
$40.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Field Ascend
Country
United States
Website
field-ascend.com
Vendor Details
Company Name
aimINSIGHT Solutions
Founded
1988
Country
United States
Website
www.serviceordermanager.com
Product Features
Electrical Contractor
Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
HVAC
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Plumbing
Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Tradesman Job Management
Contract Management
Customer Database
Dispatch Management
For Builders
For Electricians
For Field Service Businesses
For HVAC
For Plumbers
For Roofers
Invoicing
Job Tracking
Payments
Quoting
Reporting
Scheduling
Time Tracking